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Designed for the Introduction to Communication course, this text teaches students the foundation of communication studies through examples that range from campus to the workplace to communities both in the United States and throughout the world.
List of contents
Part I: Basic Principles of Communication
Chapter 1. The Communication Process
Chapter 2. Self,Perception, and Communication
Chapter 3. Intercultural Communication
Chapter 4. Listening
Chapter 5. Verbal Communication
Chapter 6. Nonverbal Communication
Part II: Interpersonal Communication
Chapter 7. Interpersonal Relationships
Chapter 8. Evaluating and Improving Relationships
Chapter 9. Communicating at Work
Part III: Communicating in Groups
Chapter 10. Small Groups: Characteristics
Chapter 11. Group Leadership, Participation and Conflict Management
Part IV: Communicating in Public
Chapter 12. Getting Started
Chapter 13. Finding Speech Material
Chapter 14. Organizing and Outlining the Speech
Chapter 15. Delivering the Speech
Chapter 16. The Informative Speech
Chapter 17: The Persuasive Speech
Appendix: Mass Communication and Media Literacy
About the author
Saundra Hybels (deceased) formerly taught communication at Lock Haven University.