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The design of Management Control Systems (MCS) in the context of financial institutions should be reconsidered with regards to their ability to improve organizational justice perceptions. Promoting organizational justice can help banks to build significantly more trust and influence employees' behaviors in the best interest of the organization. Especially the design of Beyond Budgeting as a MCS that emphasizes social control mechanisms and facilitates autonomous working appears to be a promising concept for the design of future MCS in the context of financial institutions.
List of contents
The Impact of MCS on Organizational Justice and Respective Outcomes.- Interrelation between MCS Design, Organizational Justice, Trust and Employees' Behaviour.- Beyond Budgeting's Impact on Organizational Justice, Trust and Behaviour.- Implications for the Future Design of MCS in Financial Institutions.
About the author
Dr. Sven Olaf Schmitz has more than ten years of banking experience with a focus on digital transformation. In his current position he supports banks in developing new digital propositions and identify new collaboration areas. Sven Olaf's research projects aim to explore the potentials of Beyond Budgeting for managing banks in the 21st century.
