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Learn how to use change to thrive in retail and stay ahead of the curve, with expert insight and case studies from the likes of Walmart, Starbucks, Amazon, and more.
List of contents
Section - 00: Introduction; Section - ONE: Why the retail industry needs to reframe; Section - 01: Why retail needs to be reframed; Section - 02: Why innovation is hard for retailers; Section - 03: Retail innovation as a process; Section - TWO: Your Innovation quest; Section - 04: Stage 1 - Resetting the foundations and building an innovation Launchpad; Section - 05: Stage 2 - Filter the right ideas using the golden rule; Section - 06: Stage 3 - Get innovation-ready; Section - 07: Stage 4 - Analyse and design the solution; Section - 08: Stage 5 - Make the design and scale it; Section - 09: Stage 6 - Embedding and making it the new normal; Section - THREE: The different paths of innovation; Section - 10: Urgent innovation; Section - 11: Innovation in small retail businesses; Section - 12: Weaving innovation into the operating fabric of your business; Section - 13: Conclusion; Section - 14: Index
About the author
Gareth Jude is Co-Founder and Asia Pacific Leader of ThinkUncommon based in Sydney, Australia. He was formerly group wide merchandise/marketing and store planning manager for the DSE division of Woolworth's where he led the launch of Australia's first full range, fully trading website by a traditional retailer. He lectures at Sydney, Macquarie, UTS and Shanghai Jiao Tong Universities.Andrew Smith is Co-Founder and America's Leader of ThinkUncommon based in Los Angeles, California, USA. He was formerly the Head of Retail Operations for Telstra in Australia. He led the team that opened Telstra's internationally recognized and award-winning flagship stores, as well as a successful innovation strategy that boosted customer experience, sales performance, productivity and reduced operating costs.
