Mediator''s Tale - The Cedr Story of Better Conflicts

Written to celebrate the 30th anniversary of CEDR's emergence as the world's leading independent disputes consultancy, The Mediator's Tale: The CEDR Story of Better Conflicts captures the experience of two leading internationally renowned mediators - and married couple - Eileen Carroll and Karl Mackie. Sharing their personal and professional insights into how we can achieve better conflict management in our professional and personal lives, they highlight key insights into how mediation delivers results, and lessons for conflicts generally.

The book:

Tells the story of how a young lawyer and a leading academic 'had the courage and sheer guts' necessary to create disruptive change and persuade the legal profession and its clients to embrace mediation
Provides advisers and mediators with in-depth explanations for getting results from negotiation and independent intervention
Shows how to build trust and make emotional connections while building momentum for settlement
Highlights the role of women as conflict resolvers and as early pioneers in conflict resolution, and the links between conflict and diversity - 'What people often mean by getting rid of conflict is getting rid of diversity'
Explores the reasons interventions fail and how to avoid failure
Illuminates the international development of mediation and its reach into justice systems, human rights, investor-state disputes and international arbitration
Outlines leadership skills that will put you in the top 1% of people able to deal with conflict.

List of contents

Part 1: Start with You – Conflict Passions and a Passion for Conflict
Chapter 1: Conflict: it’s personal
Chapter 2: A passion for conflict – it’s professional
Chapter 3: ‘Dancing with the gorilla’ – reshaping the litigation dance floor
Chapter 4: CEDR joins the dance floor
Chapter 5: Changing the conflict dance
Part 2: The magic of mediation
Chapter 6: ‘When gorillas come to tea’ – mediation in practice
Chapter 7: The making of a professional mediator
Chapter 8: What they don’t teach you at mediation school
Chapter 9: Seven reasons mediations fail, and how to avoid them
Part 3: The bigger picture – mediation 3.0
Chapter 10: Not a remote chance – getting on the virtual bus in a pandemic
Chapter 11: Gorillas go global – international disputing
Chapter 12: Diversity and women’s role as conflict resolvers – a tribute to Mary Parker Follett
Chapter 13: Leaders as mediators, and more
Chapter 14: Harnessing the power of an independent organisation
Chapter 15: The Mediator in Me – saving the world one conversation at a time
Commentary on the future – James South, Chief Executive, CEDR
Appendices
Appendix 1: Top Tips for Better Conflicts
Appendix 2: 27 Variations of Mediation!
Appendix 3: Alternatives to Mediation
Appendix 4: Reading suggestions

About the author

Eileen Carroll KC

Eileen Carroll was one of the first commercial mediators in Europe and is today one of the most senior and highly regarded mediators in the UK and internationally. Over the last 20 years she has built a unique and first-class mediation practice and is recognised as a pioneer of mediation techniques in the U.K. In 2013 Eileen was awarded Queen's Counsel status in recognition of her outstanding work in the field (the first time this citation has been given).

Her career began in international chemical and industrial consultancy before moving into Law in 1981. She became a partner in a major London firm in 1987 and then spent several years working in San Francisco. Her experience of mediation in the US lead to her co-founding CEDR upon her return to the UK in 1989. She later became the Centre for Effective Dispute Resolution's (CEDR) Deputy Chief Executive in 1996.

Throughout her career Eileen has been invited to give addresses and speak at many international events as well as making guest appearances on various national radio programmes. She is the author of several articles on ADR as well as contributing chapters to Butterworth's Mediators on Mediation. Her most notable publication is a guide to the effective resolution of international business disputes entitled International Mediation - the Art of Business Diplomacy which she co-authored with Dr Karl Mackie. Praise for International Mediation includes '.first rate. the kind of groundwork publication that is necessary to the institutionalisation of mediation and other interest-based dispute resolution into professional and business cultures.'

Summary

Written to celebrate the 30th anniversary of CEDR’s emergence as the world’s leading independent disputes consultancy, The Mediator’s Tale: The CEDR Story of Better Conflicts captures the experience of two leading internationally renowned mediators – and married couple – Eileen Carroll and Karl Mackie. Sharing their personal and professional insights into how we can achieve better conflict management in our professional and personal lives, they highlight key insights into how mediation delivers results, and lessons for conflicts generally.

The book:

Tells the story of how a young lawyer and a leading academic ‘had the courage and sheer guts’ necessary to create disruptive change and persuade the legal profession and its clients to embrace mediation
Provides advisers and mediators with in-depth explanations for getting results from negotiation and independent intervention
Shows how to build trust and make emotional connections while building momentum for settlement
Highlights the role of women as conflict resolvers and as early pioneers in conflict resolution, and the links between conflict and diversity – ‘What people often mean by getting rid of conflict is getting rid of diversity’
Explores the reasons interventions fail and how to avoid failure
Illuminates the international development of mediation and its reach into justice systems, human rights, investor-state disputes and international arbitration
Outlines leadership skills that will put you in the top 1% of people able to deal with conflict.

This title is included in Bloomsbury Professional's Mediation online service.

Additional text

Brilliant Personal and Professional Insights into Modern Mediation - Without doubt, this important and readable book is one which any mediator or potential mediator should include in his or her library as ADR continues its upward journey as a realistic way of resolving disagreements without recourse to the courts.

Product details

• Authors: KC (Hon) Carroll, Qc (Hon) Carroll, Eileen Carroll Qc (Hon), Karl Mackie, Karl MacKie Cbe
• Publisher: Bloomsbury
• Languages: English
• Product format: Paperback / Softback
• Released: 31.08.2021
• EAN: 9781526515834
• ISBN: 978-1-5265-1583-4
• No. of pages: 184
• Subjects: Social sciences, law, business > Law > International law, foreign law; BUSINESS & ECONOMICS / Negotiating, LAW / Arbitration, Negotiation, Mediation, POLITICAL SCIENCE / Labor & Industrial Relations, LAW / Alternative Dispute Resolution, Arbitration, mediation & alternative dispute resolution, Business Negotiation, BUSINESS & ECONOMICS / Labor / General, Arbitration, mediation and alternative dispute resolution, Industrial arbitration & negotiation, Industrial arbitration and negotiation