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Informationen zum Autor Ahmed Ismail holds a B.A in Management from Adolphus College. His experiences in the hospitality industry inlcude Hotel Sales and Operations, Front Desk Supervision and Accounting Supervision. He has received numerous industry awards, including the NCAA Contribution Award for Hospitality, and the Bill Tiefel Hospitality Award, which he received twice. Klappentext Anyone with an interest in the catering and convention services industry will want to have this new book. In-depth explanations and hands-on examples provide the reader with the day-to-day functions and activities involved with catering and convention services. Designed as an introductory text for college-level students or for beginning professionals! this guide contains comprehensive reference information. INTRODUCTION. CHAPTER 1: Action Triangle Selling for Catering and Convention. CHAPTER 2: Event Planning. CHAPTER 3: Menu Planning. CHAPTER 4: Communication. CHAPTER 5: Golden Nuggets. CHAPTER 6: Visionary Customer Service. CHAPTER 7: Deployment. GLOSSARY. INDEX. Zusammenfassung An introductory text designed for students interested in a catering and convention planning career. It covers hotel event planning! menu planning! customer service! local catering! group catering! functional space requirements! set-up standards! plate presentation! cost analysis! and more. Inhaltsverzeichnis INTRODUCTION. CHAPTER 1: Action Triangle Selling for Catering and Convention. CHAPTER 2: Event Planning. CHAPTER 3: Menu Planning. CHAPTER 4: Communication. CHAPTER 5: Golden Nuggets. CHAPTER 6: Visionary Customer Service. CHAPTER 7: Deployment. GLOSSARY. INDEX.
