Working the Phones - Control and Resistance in Call Centres

A Marxist investigation into the forms of resistance occurring in the UK call centre today

About the author

Jamie Woodcock is a researcher based in London. He is the author of The Gig Economy (Polity Press, 2019), Marx at the Arcade (Haymarket, 2019), and Working The Phones (Pluto, 2016). His research focuses on labour, work, the gig economy, platforms, resistance, organising, and videogames.

Summary

A Marxist investigation into the forms of resistance occurring in the UK call centre today

Product details

• Authors: Jamie Woodcock, Woodcock Jamie
• Publisher: Pluto
• Languages: English
• Product format: Hardback
• Released: 20.11.2016
• EAN: 9780745399089
• ISBN: 978-0-7453-9908-9
• No. of pages: 208
• Series: Wildcat
• Subjects: Social sciences, law, business > Business > Economics; Cultural Studies, SOCIAL SCIENCE / Sociology / General, BUSINESS & ECONOMICS / Workplace Culture, BUSINESS & ECONOMICS / Economics / Macroeconomics, POLITICAL SCIENCE / Labor & Industrial Relations, macroeconomics, Trade Unions, Labour Economics, Social and cultural anthropology, Working patterns & practices, Sociology: work & labour, Sociology: work and labour, BUSINESS & ECONOMICS / Labor / General