The Client-Centered Law Firm - How to Succeed in an Experience-Driven World

The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms.
In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

Product details

• Authors: Jack Newton, Newton Jack
• Publisher: Harper Collins
• Languages: English
• Product format: Paperback / Softback
• Released: 31.01.2020
• EAN: 9781989603321
• ISBN: 978-1-989603-32-1
• No. of pages: 314
• Dimensions: 140 mm x 216 mm x 18 mm
• Weight: 399 g
• Subjects: Social sciences, law, business > Business > Miscellaneous; BUSINESS & ECONOMICS / Leadership, LAW / Practical Guides, BUSINESS & ECONOMICS / Motivational, LAW / Legal Profession, Management: leadership & motivation, Management: leadership and motivation, Law, citizenship & rights for the lay person, Legal profession: general, Legal profession / practice of law: general, Law, citizenship and rights for the lay person