Understanding Everyday Incivility - Why Are They So Rude?

Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.

List of contents

Chapter 1: Introduction to Everyday Incivility
Chapter 2: Characterizing Everyday Incivility
Chapter 3: Influences on Everyday Incivility
Chapter 4: The Good, the Bad, and the Virtue of Civility
Chapter 5: Power and Everyday Incivility
Chapter 6: Everyday Incivility at Work
Chapter 7: Everyday Incivility Online
Chapter 8: Everyday Incivility at Home
Chapter 9: Promoting Everyday Civility

About the author

Shelley D. Lane (Ph.D., University of Southern California, 1982) is the Associate Dean for Undergraduate Education in the School of Arts and Humanities at the University of Texas at Dallas. She has approximately 35 years of university and college experience that combines publication, teaching and administration. She is the author of Interpersonal Communication: Competence and Contexts, 2nd Edition, Communication in a Civil Society, and a memoir, A Stirling Diary: An intercultural Story of Communication, Connection, and Coming-of-Age. Lane was selected as a Minnie Stevens Piper Professor, which is the most distinguished higher education teaching award in Texas, and received the Distinguished Teacher in Diversity and Multicultural Education Award in 2011.

Summary

Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.

Product details

• Authors: Shelley D Lane, Shelley D. Lane, Lane Shelley D.
• Publisher: Rowman and Littlefield
• Languages: English
• Product format: Paperback / Softback
• Released: 31.01.2020
• EAN: 9781538141205
• ISBN: 978-1-5381-4120-5
• No. of pages: 264
• Subjects: Social sciences, law, business > Media, communication > General, dictionaries; SELF-HELP / Personal Growth / Self-Esteem, SOCIAL SCIENCE / Sociology / Marriage & Family, SELF-HELP / Motivational & Inspirational, PSYCHOLOGY / Social Psychology, LANGUAGE ARTS & DISCIPLINES / Communication Studies, Assertiveness, motivation & self-esteem, Sociology: family & relationships, Social, group or collective psychology, Communication Studies, Sociology: family and relationships