Handling digital Value Streams - A Guideline for drafting, optimizing and digitizing Service Value Streams

The more you enter the world of doing business the digital way, the more you realize that it needs capabilities which relate to one discipline: Organisational Resilience.The ability to absorb unwished surprises which have a direct relationship to your business and to your business relationships. As long as you are not aware that the business ecosystem you live in, the service value streams you use for customer interaction and your enterprise governance play here a significant role, each disruption, each change in environment and each modification in customer demand patterns can become an existential issue.This Guide gives advice, examples and a storyboard to handle exactly this challenge

About the author

Dr. Helmut Steigele unterstützt europaweit Unternehmen im Aufbau digitaler Resilienz und Wettbewerbsfähigkeit.

Er setzt diese Ziele durch Training, gezielte Projektinterventionen und begleitende Entwicklung von Arbeitsinstrumenten und Projektbausteinen um.

Product details

• Authors: Helmut Steigele
• Assisted by: Ernes Lefebre (Editor), Ernest Lefebre (Editor)
• Publisher: Books On Demand
• Languages: English
• Product format: Hardback
• Released: 30.11.2019
• EAN: 9783750416154
• ISBN: 978-3-7504-1615-4
• No. of pages: 70
• Dimensions: 153 mm x 216 mm x 8 mm
• Weight: 226 g
• Illustrations: 70 Farbabb.
• Series: Organisational Resilience in the digital Age
• Subject: Social sciences, law, business > Business > Management