Realizing Digitization-Enabled Innovation - A Service Systems Perspective for Management

Stefan Michael Genennig explores digitization-enabled innovation with a service systems perspective. First, the author contributes to understanding the alterations in service systems brought about by digitization and the role of human agents. Based on this grounding, he develops a method for the integration of digital technologies for service innovation and designs a tool for the development of digitization-enabled value propositions. The findings provide valuable insights for managers aiming to integrate digital technologies for innovation, and add to service science.

List of contents

Digitization-enabled innovation: analysis of MDAX-listed companies.- Digital technology integration in service systems: identification of drivers and challenges in SMEs.- Managing digitization-enabled innovation in service systems: development of an integrated method for digital technology management for service innovation and design of a tool for the development of digitization-enabled value propositions.  

About the author

Stefan Michael Genennig received his PhD in economic science from Prof. Dr. Kathrin M. Möslein at the Friedrich-Alexander University Erlangen-Nürnberg (FAU), Chair of Information Systems ¿ Innovation & Value Creation, where he worked as research associate.

Product details

• Authors: Stefan Michael Genennig
• Publisher: Springer, Berlin
• Languages: English
• Product format: Paperback / Softback
• Released: 01.01.2019
• EAN: 9783658287184
• ISBN: 978-3-658-28718-4
• No. of pages: 241
• Dimensions: 151 mm x 211 mm x 15 mm
• Weight: 364 g
• Illustrations: XXIII, 241 p. 30 illus., 10 illus. in color.
• Series: Markt- und Unternehmensentwicklung Markets and Organisations; Markt- und Unternehmensentwicklung / Markets and Organisations
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing > Application software; Social sciences, law, business > Business > Management