Read more
Informationen zum Autor STEVEN COHEN is Associate Dean of the School of International and Public Affairs (SIPA) and director of Columbia University's Graduate Program in Public Policy and Administration. WILLIAM EIMICKE is the director of the SIPA's Public Management Training Center and Program in Politics and Public Policy. Klappentext Innovation tools that take public managers beyond mere competence to become the creative innovators needed in today's complex public sector. "While many books hype the latest fad, here at last (!) is a 'realist's' toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies".--Melvin Dubnick, Department of Public Administration, Rutgers University. Zusammenfassung While many books hype the latest fad! here at last (!) is a ?realist's' toolbox designed for public administrators who need to know the costs as well as the benefits of managerial theories and technologies. Inhaltsverzeichnis 1. Understanding and Applying Innovation Strategies in the PublicSector. Part One: Public Sector Innovation Tools. 2. Strategic Planning. 3. Reengineering. 4. Total Quality Management. 5. Benchmarking and Performance Management. 6. Team Management. 7. Privatization. Part Two: Learning from Public Sector Cases. 8. Management Innovation in the New York City Department of Parksand Recreation. 9. Innovation in Collaboration with Business and Nonprofits: TheIndianapolis Private Industry Council. 10. America Works: A Private Company Carrying Out a Public Service.
