Workplace Communication

List of contents

PART I
Foundations of Workplace Communication
1 Focusing on Workplace Communication
Maarit Valo and Leena Mikkola
2 Workplace Relationships
Leena Mikkola and Hanna Nykänen
3 Team Communication in the Workplace
Mitra Raappana and Tessa Horila
4 Digital Communication Environments in the Workplace
Anu Sivunen and Kaisa Laitinen
5 Workplace Communication in Institutional Settings
Laura Asunta and Leena Mikkola
PART II
Dynamics of Workplace Communication
6 Newcomers in the Workplace
Sari Rajamäki and Leena Mikkola
7 Meetings in the Workplace
Tomi Laapotti and Eveliina Pennanen
8 Technology-Mediated Communication in the Workplace
Marko Siitonen and Annaleena Aira
9 Diversity and Social Interaction at Work
Malgorzata Lahti
10 Leadership in the Workplace
Leena Mikkola
11 Negative Relationships in the Workplace
Sini Tuikka
12 Supportive Communication in the Workplace
Leena Mikkola
PART III
Developing Workplace Communication
13 Communication Competence in the Workplace
Tessa Horila
14 Developing Workplace Communication
Leena Mikkola and Tarja Valkonen
15 Future Directions in Workplace Communication
Maarit Valo and Anu Sivunen
Index

About the author

Leena Mikkola is a Senior Lecturer in Communication in the Department of Language and Communication Studies, University of Jyväskylä, Finland. Her research focuses on leadership communication and interprofessional interaction in knowledge work.
Maarit Valo is Professor in the Department of Language and Communication Studies, University of Jyväskylä, Finland. Her research focuses on team communication, technology-mediated communication, and communication competence as elements of professional expertise.

Summary

This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment.Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work.

Product details

• Authors: Leena (Tampere University Mikkola, Leena (University of Jyvaskyla Mikkola, Leena Valo Mikkola
• Assisted by: Leena Mikkola (Editor), Maarit Valo (Editor)
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 30.11.2019
• EAN: 9780367185701
• ISBN: 978-0-367-18570-1
• No. of pages: 214
• Subjects: Social sciences, law, business > Media, communication > Communication science; BUSINESS & ECONOMICS / Organizational Behavior, BUSINESS & ECONOMICS / Business Communication / General, LANGUAGE ARTS & DISCIPLINES / Communication Studies, BUSINESS & ECONOMICS / Organizational Development, Business communication & presentation, Communication Studies, Office & workplace, Office and workplace, Business communication and presentation