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In today's competitive global economy, most managers are - or will be - global managers. They may work in their home country, but are influenced by global events and have to manage diverse workforces. As such, they need multicultural competence and global management skills to work successfully across cultures. This new edition pairs a richly illustrated text with management applications, key concepts, discussion questions, web-based cases and skill-building exercises aimed at current and aspiring managers. Each chapter is accompanied by a Manager's Notebook highlighting field strategies and encouraging students to develop multicultural competence that will be highly valued by future employers. Exploring the challenges and opportunities facing global managers, readers can examine cultural, organizational, and managerial environments before developing a range of skills from communication and leadership to negotiation and global team management. Suitable for students taking courses in international management, cross-cultural management or international HRM at advanced undergraduate, Masters and MBA levels.
List of contents
Part I. Global Managers: Challenges and Opportunities: 1. Global managers in a changing world; Part II. Culture, Organization, and Management: 2. Cultural environments; 3. Organizational environments; 4. Managerial environments; Part III. Developing Global Management Skills: 5. Cross-cultural communication; 6. Global leadership; 7. Managerial ethics and social responsibility; 8. Global partnerships and negotiations; 9. Global teams; 10. Global assignments; 11. Lessons learned: a review; Appendix: details of national culture models; Index.
About the author
Richard M. Steers is the Kazumitsu Shiomi Professor of Management and former Vice Provost for International Affairs at the University of Oregon. A Past President and Fellow of the Academy of Management, he has authored two dozen books and numerous research articles on topics ranging from employee motivation and organizational behavior to cross-cultural management. He served as senior editor for the Journal of World Business and co-editor of The Global Mindset (2007) and the Cambridge Handbook of Culture, Organizations, and Work (Cambridge, 2009). He has lectured extensively and served as a visiting professor at the University of Oxford, Erasmus University, Nyenrode Business University, Hanyang University, Yonsei University, and the University of Cape Town.
