A-Z Common Reference Questions for Academic Librarians

List of contents

A-Z Common Reference Questions for Academic Librarians

About the author

Heather Dawson is an Academic Support Librarian in the Information Services Department of the LSE Library and the author of the Facet Publishing book, Know it All, Find it Fast for Academic Libraries (2011).

Summary

A-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information quickly, whether they are answering questions at a physical help desk or remotely by telephone, email or instant messaging service.

Product details

• Authors: Heather Dawson, Dawson Heather
• Publisher: Taylor and Francis
• Languages: English
• Product format: Paperback / Softback
• Released: 05.11.2019
• EAN: 9781783304110
• ISBN: 978-1-78330-411-0
• Subjects: Social sciences, law, business > Media, communication > Book trade, library system; REFERENCE / Research, Library and information services, Reference services, Research methods: general, Library, Archive & Information Management, Academic & specialist libraries, Information retrieval and access