Democratic Professionalism in Public Services

Democratic professionalism is an approach that enables public service professionals to work more democratically with clients, patients, students and other public service users. This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery.

List of contents

Creating democratic public services
A conceptual model of democratic professionalism
Identifying diverse sources of expertise
Developing an inclusive public sphere
How to take action?
Conclusion

About the author

Jane Lethbridge has worked on public service issues for over 20 years, with experience of management and project implementation in both the public and NGO sectors. She has worked for the Public Services International Research Unit (PSIRU),University of Greenwich since 2001.

Summary

This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world.

Product details

• Authors: Jane Lethbridge, Jane (University of Greenwich) Lethbridge, Julie Lethbridge
• Publisher: Policy Press
• Languages: English
• Product format: Paperback / Softback
• Released: 31.07.2019
• EAN: 9781447342106
• ISBN: 978-1-4473-4210-6
• No. of pages: 198
• Dimensions: 140 mm x 216 mm x 11 mm
• Weight: 257 g
• Subjects: Humanities, art, music > Education > Social education, social work; Social sciences, law, business > Political science > Political science and political education; Öffentliche Verwaltung