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Excerpt from Strategies for Electronic Integration: Lessons From Electronic Filing of Tax-Returns
This paper seeks to develop a richer link between the deployment of it. Across multiple organizations and the changes in the competitive marketplace. Specifically, it describes the impacts of electronic interconnection among multiple players on the market for individual tax-return preparation services (hereafter, return-preparation). Its purpose is threefold: (a) to present a detailed study of changes in the characteristics of a marketplace influenced by a significant electronic integration initiative; (b) to examine the pattern of strategic responses to this initiative, and the consequent impact on the competitive characteristics of the marketplace; and (c) to derive strategic implications of electronic interconnections, termed here as electronic integration.
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