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This book presents an alternative approach to studying smartphone-app user notifications. It starts with insights into user acceptance of mobile notifications in order to provide tools to support users in managing these. It extends previous research by investigating factors that influence users' perception of notifications and proposes tools addressing the shortcomings of current systems. It presents a technical framework and testbed as an approach for evaluating the usage of mobile applications and notifications, and then discusses a series of studies based on this framework that investigate factors influencing users' perceptions of mobile notifications. Lastly, a set of design guidelines for the usage of mobile notifications is derived that can be employed to support users in handling notifications on smartphones.
List of contents
Introduction.- Background and Related Work.- Framework and Testbed for Tracing Mobile Application Usage.- Global Analysis of User Behavior in the Field.- Permission Requests and Notification Settings.- Receptivity to Notifications.- General Conclusions.
Summary
This book presents an alternative approach to studying smartphone-app user notifications. It starts with insights into user acceptance of mobile notifications in order to provide tools to support users in managing these. It extends previous research by investigating factors that influence users’ perception of notifications and proposes tools addressing the shortcomings of current systems. It presents a technical framework and testbed as an approach for evaluating the usage of mobile applications and notifications, and then discusses a series of studies based on this framework that investigate factors influencing users’ perceptions of mobile notifications. Lastly, a set of design guidelines for the usage of mobile notifications is derived that can be employed to support users in handling notifications on smartphones.
Additional text
“The book can be used as a reference by undergraduate/graduate students and academic researchers to understand user acceptance of mobile notifications along with the recent development of smartphones and generate innovative research ideas focusing on mobile apps. … inform app developers regarding the user reaction toward mobile notifications and assist them to improve the default notification settings that can satisfy the needs of most users. … a good book that studies user acceptance of mobile notifications in a general-to-specific order.” (Sunny Sun and Rob Law, Information Technology & Tourism, Vol. 17, 2017)
Report
"The book can be used as a reference by undergraduate/graduate students and academic researchers to understand user acceptance of mobile notifications along with the recent development of smartphones and generate innovative research ideas focusing on mobile apps. ... inform app developers regarding the user reaction toward mobile notifications and assist them to improve the default notification settings that can satisfy the needs of most users. ... a good book that studies user acceptance of mobile notifications in a general-to-specific order." (Sunny Sun and Rob Law, Information Technology & Tourism, Vol. 17, 2017)
