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In this revised second edition of Job Aids Basics, author Joe Willmore has included new examples of how to use job aids, as well as a new chapter on creating job aids for mobile devices. This is in addition to his step-by-step guide to determining the right job aid format for any situation, developing it using proven best practices, and implementing it in a way that ensures people will actually use it on the job. Willmore also gives you an evaluation process to determine if the job aid accomplished the business objectives you set out to meet. Go from novice job aid designer to expert by adding this crucial resource to your training toolkit.
About the author
Joe Willmore is president of the Willmore Consulting Group, a performance consulting firm located near Washington, D.C. He has more than 25 years of consulting experience with a wide range of organizations including the World Bank, Intelsat, Lockheed Martin, the U.S. Navy, Booz Allen Hamilton, the National Geographic Society, and the Smithsonian Institution. He has served on ATD's board of directors and held other leadership positions within ATD and other professional societies. His work has taken him to a range of countries and regions outside North America, including Russia, Turkey, Greece, and Central Asia. Joe Willmore is the author of No Magic Bullet (ATD Press, 2009) and Performance Basics, 2nd edition (ATD Press, 2016) as well as Managing Virtual Teams (Chandos Press, 2003). He was also a contributor to What Smart Trainers Know (edited by Lorraine Ukens, Jossey-Bass/Pfeiffer, 2001) and HPI Essentials (edited by George Piskurich, ATD Press, 2002). In addition, he has written numerous articles for ATD's TD magazine and other publications. Joe Willmore lives with his wife in Northern Virginia. When he isn't working, he's taking photos or with his dog, Ike. He can be reached at joe@willmoreconsultinggroup.com.
Summary
This second edition includes new examples of how to use job aids, as well as a new chapter on creating job aids for mobile devices. This is in addition to a step-by-step guide to determining the right job aid format for any situation, developing it using best practices, and implementing it in a way that ensures people will use it on the job.
