Managing the Twenty-First Century Reference Department - Challenges and Prospects

Informationen zum Autor Kwasi Sarkodie-Mensah Zusammenfassung Provides librarians with the knowledge and skills they need to manage an effective reference service, and also provides an inside look at Oregon State University's Valley Library's new management model. Inhaltsverzeichnis Introduction Managing an Academic Reference Department From Core Competencies to Desired Traits: Hiring a Head of Reference for the New Millennium Managing the 21st Century Reference Department: Competencies Training the New Head of Reference: Focusing on the Supervising Relationship as Technique Collaborative Leadership: A Model for Reference Services It Takes a Village to Manage the 21st Century Reference Department The 21st Century Reference Department: Working to Provide Quality Service to Users Leadership or Management: Expectations for Head of Reference Services Index Reference Notes Included

Product details

• Authors: Linda S Katz, Linda S. Katz
• Assisted by: Kwasi Sarkodie-Mensah (Editor)
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Paperback / Softback
• Released: 03.03.2004
• EAN: 9780789023322
• ISBN: 978-0-7890-2332-2
• No. of pages: 132
• Subjects: Social sciences, law, business > Media, communication > Book trade, library system; Library, archive and information management, Library, Archive & Information Management