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In Negotiating Control: Organizations and Mobile Communication, Keri K. Stephens draws on over two decades of research and fieldwork to locate the underlying-and often hidden-issues of control and power that shape how people use mobile phones to communicate while working.
About the author
Keri K. Stephens is Associate Professor of Communication Studies at The University of Texas at Austin. Her research and teaching interests bring an organizational perspective to understanding how people interact with mobile and communication technologies. She has published over 60 peer-reviewed articles and book chapters, is an Associate Editor for Management Communication Quarterly, and is a recipient of numerous teaching awards including the Academy of Distinguished Teachers.
Summary
In Negotiating Control: Organizations and Mobile Communication, Keri K. Stephens draws on over two decades of research and fieldwork to locate the underlying-and often hidden-issues of control and power that shape how people use mobile phones to communicate while working.
Additional text
This is a highly readable book on an important subject. Building on more than two decades of research, Stephens presents many practically and academically relevant insights into how our increasing use of (and dependence on) mobile communication devices leads to new dynamics of control in the relationship between organizations and employees. Combining fascinating and recognizable user stories with a thorough academic grounding, this is recommended reading for anyone interested in how the mobile revolution affects the way we communicate - both in and outside of the workplace.
