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Excerpt from What to Expect From Teleconferencing: This Article Is Adapted From the New Book Teleconferencing and Beyond: Communications for the Office of the Future
Teleconferencing can alter one of the basics of a manager's day: the business meeting. It is becoming more available and more attractive, but managers must make specific decisions about what they want from this new form of business communication. Experiences over the past ten years reveal some important clues, but vendors have exaggerated how much teleconferencing has been used, and many users have not reported on their experience with this novel form of business communication. Teleconferencing is a very promising office information system, but one that managers ought to approach with considerable care.
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