People Analytics for Dummies

Informationen zum Autor Mike West was a founding member of the first people analytics teams at Merck, PetSmart, Google, and Children's Health Dallas before starting his own firm, PeopleAnalyst, LLC. He has helped companies large and small design people analytics applications and start their own people analytics teams. Mike brings a unique perspective about how to use data to create winning companies and great places to work. Klappentext Maximize performance with better dataDeveloping a successful workforce requires more than a gut check. Data can help guide your decisions on everything from where to seat a team to optimizing production processes to engaging with your employees in ways that ring true to them.People analytics is the study of your number one business asset--your people--and this book shows you how to collect data, analyze that data, and then apply your findings to create a happier and more engaged workforce.* Start a people analytics project* Work with qualitative data* Collect data via communications* Find the right tools and approach for analyzing dataIf your organization is ready to better understand why high performers leave, why one department has more personnel issues than another, and why employees violate, People Analytics For Dummies makes it easier. Zusammenfassung Maximize performance with better dataDeveloping a successful workforce requires more than a gut check. Data can help guide your decisions on everything from where to seat a team to optimizing production processes to engaging with your employees in ways that ring true to them.People analytics is the study of your number one business asset--your people--and this book shows you how to collect data! analyze that data! and then apply your findings to create a happier and more engaged workforce.* Start a people analytics project* Work with qualitative data* Collect data via communications* Find the right tools and approach for analyzing dataIf your organization is ready to better understand why high performers leave! why one department has more personnel issues than another! and why employees violate! People Analytics For Dummies makes it easier. Inhaltsverzeichnis Introduction 1 About This Book 1 Foolish Assumptions 2 Icons Used in This Book 3 How This Book is Organized 3 Part 1: Getting Started with People Analytics 3 Part 2: Elevating Your Perspective 4 Part 3: Quantifying the Employee Journey 4 Part 4: Improving Your Game Plan with Science and Statistics 5 Part 5: The Part of Tens 5 Beyond the Book 5 Where to Go from Here 7 Part 1: Getting Started With People Analytics 9 Chapter 1: Introducing People Analytics 11 Defining People Analytics 12 Solving business problems by asking questions 14 Using people data in business analysis 19 Applying statistics to people management 20 Combining people strategy, science, statistics, and systems 21 Blazing a New Trail for Executive Influence and Business Impact 22 Moving from old HR to new HR 22 Using data for continuous improvement 24 Accounting for people in business results 24 Competing in the New Management Frontier 25 Chapter 2: Making the Business Case for People Analytics 27 Getting Executives to Buy into People Analytics 29 Getting started with the ABCs 29 Creating clarity is essential 30 Business case dreams are made of problems, needs, goals 30 Tailoring to the decision maker 31 Peeling the onion 32 Identifying people problems 34 Taking feelings seriously 35 Saving time and money 36 Leading the field (analytically) 37 People Analytics as a Decision Support Tool 38 Formalizing the Business Case 40 Presenting t...

List of contents

Introduction 1
 
About This Book 1
 
Foolish Assumptions 2
 
Icons Used in This Book 3
 
How This Book is Organized 3
 
Part 1: Getting Started with People Analytics 3
 
Part 2: Elevating Your Perspective 4
 
Part 3: Quantifying the Employee Journey 4
 
Part 4: Improving Your Game Plan with Science and Statistics 5
 
Part 5: The Part of Tens 5
 
Beyond the Book 5
 
Where to Go from Here 7
 
Part 1: Getting Started With People Analytics 9
 
Chapter 1: Introducing People Analytics 11
 
Defining People Analytics 12
 
Solving business problems by asking questions 14
 
Using people data in business analysis 19
 
Applying statistics to people management 20
 
Combining people strategy, science, statistics, and systems 21
 
Blazing a New Trail for Executive Influence and Business Impact 22
 
Moving from old HR to new HR 22
 
Using data for continuous improvement 24
 
Accounting for people in business results 24
 
Competing in the New Management Frontier 25
 
Chapter 2: Making the Business Case for People Analytics 27
 
Getting Executives to Buy into People Analytics 29
 
Getting started with the ABCs 29
 
Creating clarity is essential 30
 
Business case dreams are made of problems, needs, goals 30
 
Tailoring to the decision maker 31
 
Peeling the onion 32
 
Identifying people problems 34
 
Taking feelings seriously 35
 
Saving time and money 36
 
Leading the field (analytically) 37
 
People Analytics as a Decision Support Tool 38
 
Formalizing the Business Case 40
 
Presenting the Business Case 41
 
Chapter 3: Contrasting People Analytics Approaches 43
 
Figuring Out What You Are After: Efficiency or Insight 44
 
Efficiency 44
 
Insight 45
 
Having your cake and eating it too 46
 
Deciding on a Method of Planning 47
 
Waterfall project management 47
 
Agile project management 47
 
Choosing a Mode of Operation 50
 
Centralized 51
 
Distributed 52
 
Part 2: Elevating Your Perspective 55
 
Chapter 4: Segmenting for Perspective 57
 
Segmenting Based on Basic Employee Facts 58
 
"Just the facts, ma'am" 58
 
The brave new world of segmentation is psychographic and social 62
 
Visualizing Headcount by Segment 62
 
Analyzing Metrics by Segment 63
 
Understanding Segmentation Hierarchies 65
 
Creating Calculated Segments 68
 
Company tenure 68
 
More calculated segment examples 72
 
Cross-Tabbing for Insight 74
 
Setting up a dataset for cross-tabs 74
 
Getting started with cross-tabs 75
 
Good Advice for Segmenting 78
 
Chapter 5: Finding Useful Insight in Differences 79
 
Defining Strategy 80
 
Focusing on product differentiators 83
 
Identifying key jobs 85
 
Identifying the characteristics of key talent 86
 
Measuring If Your Company is Concentrating Its Resources 87
 
Concentrating spending on key jobs 88
 
Concentrating spending on highest performers 88
 
Finding Differences Worth Creating 93
 
Chapter 6: Estimating Lifetime Value 95
 
Introducing Employee Lifetime Value 96
 
Understanding Why ELV Is Important 97
 
Applying ELV 99
 
Calculating Lifetime Value 101
 
Estimating human capital ROI 102
 
Estimating average annual compensation cost per segment 103
 
Estimating av

Product details

• Authors: Laura Freeman, Ben Waber, M West, Mike West, West Mike
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Paperback / Softback
• Released: 31.01.2019
• EAN: 9781119434764
• ISBN: 978-1-119-43476-4
• No. of pages: 464
• Series: For Dummies
• Subjects: Non-fiction book > Politics, society, business > Business administration, companies; Social sciences, law, business > Business > Business administration; Personalentwicklung, Business & management, Wirtschaft u. Management, Training u. Personalentwicklung / Organisationsentwicklung