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This work was part of an investigation conducted during the European Master in Work, Organizational and Personnel Psychology. Considering that the work-force has substantially changed, in the light of wider economic, political and sociocultural changes in the world, organizations have focused on workgroups as a way to provide better relationships, development, performance, and adaptation in such a complex environment. Focusing on two inevitable variables in the workplace, this study aims to analyse the relation between diversity (e.g., age, gender, race/ethnicity, education, tenure, experience) and the two main types of conflict (affective and task-related). Therefore, two studies were conducted with Portuguese and Brazilian workgroups from different organizations, whose members perceived each other as a group, interacted and worked with interdependence to achieve common goals. Considering the increasing importance that workgroups and diversity studies have been given in the organizational context, the search for a better understanding about this relationship has also become very relevant in order to provide more benefits for groups and organizations.
About the author
Carine França Cavalcanti graduated in Psychology and specialized in Psychodrama with a socioeducational focus. In 2010, concluded the European Master in Work, Organizational and Personnel Psychology (University of Coimbra/University Paris-Descartes), and, ever since, works in Training and Development, Professional, Executive and Team Coaching.
