Telecommunications Expense Management - How to Audit Your Bills, Reduce Expenses, Negotiate Favorable Rates

List of contents

Introduction 1 Understanding Your Local Telephone Bill 2 The Customer Service Record (CSR) Switched and Dedicated Services 3 Carrier Access Billing System “CABS”4 How to Identify Billing Errors and Obtain Refunds5 Optimizing Your Network6 Long Distance Bill Auditing 7 Secrets of Contract Negotiation 8 Utilizing the Power of the Internet to Audit Your Bills 9 Processing and Validating Technology Invoices 10 Call Accounting, Phone System Security, Toll Fraud and Toll Abuse

About the author

Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.

Summary

A guide to cost-cutting for those monitoring telecom expenses. It contains tips on increasing efficiency, service and support of telecommunications/IT while keeping costs low. It covers how to audit bills, negotiate favourable contracts, and find the best long distance carriers and vendors.

Product details

• Authors: Michael Brosnan, Michael Messina Brosnan, Brosnan Michael, John Messina, Messina John
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 31.12.2017
• EAN: 9781138412323
• ISBN: 978-1-138-41232-3
• No. of pages: 304
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing > Data communication, networks; COMPUTERS / Networking / General, TECHNOLOGY & ENGINEERING / Telecommunications, Communications engineering / telecommunications, Computer networking & communications, Computer networking and communications