Phr/ Sphr Professional in Human Resources Certification

The #1 study guide for the leading HR certification, aligned with the updated HRBoK(TM)!
 
PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide, Second Edition, is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, or a relative newcomer to the HR field looking to strengthen their resume. Featuring study tools designed to reinforce understanding of key functional areas, it's the study guide you'll turn to again and again as you prepare for this challenging exam.
 
Offering insights into those areas of knowledge and practices specific and necessary to human resource management (HRM), this study guide covers tasks, processes, and strategies as detailed in the updated A Guide to the Human Resource Body of Knowledge(TM) (HRBoK(TM)). The study guide breaks down the critical HR topics that you need to understand as you prepare for the exams.
 
You'll get a year of FREE access to the interactive online learning environment and test bank, including an assessment test, chapter tests, practice exams, electronic flashcards, and a glossary of key terms. New bonus material includes study checklists and worksheets to supplement your exam preparation, and eBooks in different formats to read on multiple devices.
 
* Refresh your understanding of key functional areas
 
* Practice the practical with workbook templates
 
* Test your knowledge with flashcards and exercises
 
* Preview exam day with bonus practice exams
 
If you're looking to showcase your skills and understanding of the HR function, PHR/SPHR Professionals in Human Resources Certification Deluxe Study Guide is your ideal resource for PHR/SPHR preparation.

List of contents

Introduction xxv
 
PHR Assessment Test xxxi
 
SPHR Assessment Test xxxvi
 
Chapter 1 Certifying Human Resource Professionals 1
 
The Human Resource Profession 3
 
Development of the Human Resource Body of Knowledge 4
 
Defining the Functional Areas of the BOK 6
 
Professional in Human Resources (PHR) 6
 
Senior Professional in Human Resources (SPHR) 8
 
Eligibility Requirements 10
 
Recertification 11
 
The Test 12
 
It's Experiential and Federal 14
 
What the Questions Look Like 15
 
Preparing for the Exam 16
 
Taking the Exam 20
 
Summary 22
 
Chapter 2 PHR Exam: Business Management 23
 
Organizations 24
 
External Business Environment 24
 
Internal Business Operations 25
 
Mission, Vision, Values 31
 
Corporate Governance 32
 
Organization Values and Ethics 33
 
Ethics Officers 37
 
Corporate Responsibility 37
 
Whistle-Blower Protection 39
 
Enterprise Risk Management 42
 
HR Audits 42
 
Insurance Policies 43
 
Employee Handbooks 43
 
Litigation Statistics 43
 
Other 45
 
Legislative and Regulatory Processes 45
 
Technology 47
 
Workforce Analytics 48
 
Qualitative and Quantitative Analysis 49
 
Data Collection 50
 
Analysis Tools 51
 
Qualitative Analysis 54
 
Change Management 55
 
HR Metrics: Measuring Results 58
 
Business Impact Measures 58
 
Tactical Accountability Measures 59
 
Building a Business Case 61
 
Summary 61
 
Exam Essentials 62
 
Review Questions 63
 
Chapter 3 PHR Exam: Talent Planning and Acquisition 67
 
Talent Planning 69
 
Workforce Goals and Objectives 70
 
Job Analysis and Description 71
 
Job Analysis 71
 
Job Descriptions 72
 
Qualified Employees 73
 
Translating Organization Goals into Staffing Plans 78
 
Labor Market Analysis 79
 
Staffing Programs 80
 
Sourcing and Recruiting Candidates 80
 
Candidate Selection Tools 88
 
Employment Offers 104
 
Post-Offer Employment Activities 106
 
Summary 111
 
Exam Essentials 112
 
Review Questions 113
 
Chapter 4 PHR Exam: Learning and Development 119
 
Organizational Development 120
 
Strategic Interventions 121
 
Techno-Structural Interventions 125
 
Human Process Interventions 134
 
Human Resource Management Interventions 137
 
Employee Training Programs 145
 
Adult Learning Processes and Learning Styles 146
 
Instructional Design Models 147
 
Learning Management Systems 162
 
Metrics: Measuring Results 164
 
Summary 165
 
Exam Essentials 165
 
Review Questions 166
 
Chapter 5 PHR Exam: Total Rewards 171
 
Total Rewards Defined 172
 
Budgeting and Accounting for Total Rewards 173
 
Salary Surveys 173
 
Benchmarking 175
 
Compensation 175
 
Types of Compensation 178
 
Traditional Pay Structures 186
 
Benefits 196
 
Involuntary Benefits 197
 
Voluntary Benefits 198
 
Payroll 212
 
Payroll Systems 212
 
Payroll Administration 212
 
Communicating Compensation and Benefits Programs 215
 
Metrics: Measuring Results 216
 
Summary 217
 
Exam Essentials 217
 
Review Questions 219
 
Chapter 6 PHR Exam: Em

About the author

Sandra M. Reed, SPHR, has over 20 years of HR experience, the last 10 in the consulting and teaching arena. She currently is owner of Epoch Resources, a consulting firm located in the Central Valley of California, which specializes in the unique HR needs of small businesses. She has conducted onsite training for California State University, Stanislaus, University of the Pacific, the Small Business Development Center of Stanislaus County, and private employers throughout Northern California. She is the author of PHR and SPHR Professional in Human Resources Certification Complete Study Guide, Fifth Edition.

Summary

The #1 study guide for the leading HR certification, aligned with the updated HRBoK(TM)!

PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide, Second Edition, is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, or a relative newcomer to the HR field looking to strengthen their resume. Featuring study tools designed to reinforce understanding of key functional areas, it's the study guide you'll turn to again and again as you prepare for this challenging exam.

Offering insights into those areas of knowledge and practices specific and necessary to human resource management (HRM), this study guide covers tasks, processes, and strategies as detailed in the updated A Guide to the Human Resource Body of Knowledge(TM) (HRBoK(TM)). The study guide breaks down the critical HR topics that you need to understand as you prepare for the exams.

You'll get a year of FREE access to the interactive online learning environment and test bank, including an assessment test, chapter tests, practice exams, electronic flashcards, and a glossary of key terms. New bonus material includes study checklists and worksheets to supplement your exam preparation, and eBooks in different formats to read on multiple devices.

* Refresh your understanding of key functional areas

* Practice the practical with workbook templates

* Test your knowledge with flashcards and exercises

* Preview exam day with bonus practice exams

If you're looking to showcase your skills and understanding of the HR function, PHR/SPHR Professionals in Human Resources Certification Deluxe Study Guide is your ideal resource for PHR/SPHR preparation.

Product details

• Authors: Sandra M Reed, Sandra M. Reed, Sm Reed, Reed Sandra M.
• Publisher: Sybex Uitgeverij
• Languages: English
• Product format: Hardback
• Released: 31.08.2018
• EAN: 9781119426738
• ISBN: 978-1-119-42673-8
• No. of pages: 656
• Subjects: Education and learning > Miscellaneous; Humanities, art, music > Education; Natural sciences, medicine, IT, technology > Medicine > Clinical medicine; Social sciences, law, business > Business > Management; Prüfungsvorbereitung, Human Resource Management, Personalwesen, Zertifizierung, test prep, Misc (other) certifications, Sonstige Zertifizierungen