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Introducing the scope and scale of government, competing approaches to the study of management in the public sector, different forms of service delivery and the major topics in the subject such as strategic management, leadership and performance management, this book continues to be a key point of reference for lecturers and students in the field.
List of contents
1. An Era of Change.- 2. The Role of Government.- 3. The Traditional Model of Public Administration.- 4. Public Management.- 5. Public Policy.- 6. Governance.- 7. Accountability.- 8. Stakeholders and External Constituencies.- 9. Regulation, Contracting and Public Ownership.- 10. Strategic Management.- 11. Managing People and Leadership.- 12. Service Delivery.- 13. Managing with Technology.- 14. Financial and Performance Management.- 15. Conclusion: Paradigms in Public Management.
About the author
Owen E. Hughes is Dean of Students at RMIT University, Australia. He was formerly Professor of Public Sector Management at Monash University, Australia.
Summary
Introducing the scope and scale of government, competing approaches to the study of management in the public sector, different forms of service delivery and the major topics in the subject such as strategic management, leadership and performance management, this book continues to be a key point of reference for lecturers and students in the field.
This leading text has been completely revised and updated throughout. It covers the whole field of public management and administration, offering discrete chapters on the main topics in the field.
Foreword
Covering the whole field of public management and administration, this textbook is a key point of reference for lecturers and students in the field. It discusses competing approaches to the study of management in the public sector, and major topics such as strategic management, leadership and performance management.
