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List of contents
Contents: Before we begin ...; Introduction; Establishing the ground; Information auditing: from initial analysis to doing the audit; Information auditing: interpreting and presenting the findings; From information audit to information policy; Developing and using an information strategy; Thinking allowed! Ideas and arguments; Practical advice on dealing with problems on the way; Index.
About the author
Elizabeth Orna has many years of experience as an information manager and, since 1979, as an information consultant. She lectures internationally on information management and information presentation, and has pioneered original research on managing 'information products' - the essential but neglected means by which knowledge is transmitted from one human mind to another. Her books include Practical Information Policies (Gower, 1999) and Information Management in Museums (with Charles Pettitt, Gower, 1998).
Summary
For a while there, the juggernaut of knowledge management was careering so far into the track of technology that it looked like it might get stuck there. Orna is one of the writers steering a more central course, touring the human activity that gives knowledge meaning in the first place. An informat