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List of contents
Contents: Using the manual; Pre-course preparation; Flowchart of assessor activity. Part I Training for Assessors - The Background: Introduction to assessment centres; What are competencies?; Simulation exercises; The role of an assessor; The ORCSE process; Assessment centre documentation. Part II Activities for Training in Behavioural Assessment Techniques: Competency familiarization; Assigning evidence; The ORCSE process - Observing and recording; Behavioural evidence; Classifying evidence; Summarizing; Evaluating or rating; The integration session; The final report; Feedback. Part III Assessment Centre Exercises: Group discussion; Fact find; In-tray. Part IV Training Resource People and Roleplayers: Training a resource person; Training a roleplayer.
About the author
Lindy Strudwick is an independent consultant specializing in assessment and development centres. Her early career was spent in the financial services industry, gaining line management experience before moving to human resources to undertake a number of generalist roles. She became involved in assessment and development centres in 1985, firstly as a candidate, then as an assessor, role player, and resource person and finally a centre designer and manager. Lindy’s background and experience as a line manager have led her to develop a practical approach to assessment and development centres, which she uses with blue chip and small independent clients alike.
Summary
Written for those individuals already skilled in training delivery, the information, actvities and exercises in this volume can be used to train assessors, resource persons and role players for Assessment and Development Centres. The behavioural techniques of ORCSE are included.
