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List of contents
List of Figures, List of Tables, About the Author, About this Book, Forewords: Trevor Matthews and Paul Freeman, Acknowledgements, Testimonials, Glossary of Terms, 1. Introduction, 2. Industry Impact and Response, 3. Framing the Stakeholder Challenge, 4. The Solvency II ‘Culture Test’, 5. Change Management, 6. Stakeholder Analysis, 7. The Stakeholder Communications Strategy, 8. Communication Plans, Appendices, Bibliography, Index
About the author
Gabrielle O’Donovan is a multiple industry award-winning Change Management practitioner. She has over 20 years international experience delivering and supporting high impact and mission critical change initiatives to increase organisational capability to adapt to change. Gabrielle O Donovan is Principal Consultant and key change management expert with Pcubed, a global consulting firm focused in program, portfolio and change management. Gabrielle developed her repertoire of skills by working with a range of major initiatives for Cathay Pacific Airways. At HSBC Hong Kong, she worked in partnership with the top team to design a culture transformation programme for the Bank and five subsidiaries. 'Together, We Win' has won a number of awards including an ASTD Excellence in Practice Award (USA). At Friends Life insurance she was the Solvency II programme Stakeholder Management and Communications Lead.
Summary
As the deadline for Solvency II approaches, affected entities will find implementing the required policies into everyday practices becomes a major focus. The second edition of Solvency II: Stakeholder Communications and Change, explains how to prepare for and negate the associated risks.