Change Or Die - The Business Process Improvement Manual

List of contents

Case Study: URHere Co. Vision and Goals. Change Management. Stakeholder Analysis. Core Process. Business Process Improvement. Facilitation and Business Process Improvement Methodology. The Case for Business Process Improvement. Tools for Business Process Improvement. Process Selection. Process Characteristics. Workflow Diagrams. Workflow Characteristics. Dreams of the Process. Process Measurements. Strengths and Weaknesses. Business Process Improvement Planning. Assumptions and Rules. Improve the Process. Implementation Plan. Procedures. Audit. Wrap-Up.

About the author

Terrence Metz, Maxine Attong

Summary

Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. This book provides readers with the tools to do so. Packed with workshop tools, agendas, and activities that detail the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of faci

Product details

• Authors: Maxine Attong, Maxine Metz Attong, Attong Maxine, Terrence Metz, Metz Terrence
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 31.12.2017
• EAN: 9781138423244
• ISBN: 978-1-138-42324-4
• No. of pages: 378
• Subjects: Social sciences, law, business > Business > Management; BUSINESS & ECONOMICS / Project Management, Project management