Leading Libraries - How to Create a Service Culture

List of contents

1. Leadership theories: traditional and transformational 2. Service leadership and its paradigm in libraries 3. Conscientiousness as the foundation 4. Building rapport 5. Balancing encouragement and accountability 6. Innovation and evolving service 7. Strategic planning: the practice of innovation and strategic thinking 8. Sustaining service as a value 9. Formalizing service leadership in libraries: embedding processes and policies 10. Service leadership in libraries

Summary

Leading Libraries provides guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model.

Product details

• Authors: Wendi Arant-Kasper, Wyoma VanDuinkerken
• Publisher: Facet Publishing
• Languages: English
• Product format: Paperback / Softback
• Released: 31.05.2015
• EAN: 9781783300655
• ISBN: 978-1-78330-065-5
• No. of pages: 192
• Dimensions: 153 mm x 231 mm x 13 mm
• Weight: 278 g
• Series: The Facet Library Management Collection
• Subject: Social sciences, law, business > Media, communication > Book trade, library system