Fr. 456.00

The Quality Management Sourcebook - An International Guide to Materials and Resources

English · Hardback

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Description

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The Quality Management Sourcebook is the first in-depth international guide to the most useful material and sources of information. The authors present an overview of quality management, specific applications, an examination of particular aspects of the topic, a look at the future, and a guide to resource materials. They include over 900 citations dealing with books, journal articles, technical reports, video training materials, and software; each citation is followed by a descriptive annotation. The book includes a glossary of terms, and is indexed by name, title, and subject.


About the author

Christine Avery is Business Reference Librarian and Diane Zabel is Social Science Reference Librarian, both at the Pennsylvania State University, University Park.

Summary

An essential reference for everybody involved in either the theory or practice of Total Quality Management, this book cites over 750 sources and gives a descriptive annotation for each, covering books, journals, videos, reports and software.

Additional text

'Avery and Zabel's work remains an outstanding resource for up-to-date material on total quality management.' - American Reference Books Annual

'The mission for this excellent sourcebook is to summarize in one volume the best information available on quality management. The book unequivocally meets its aim, and it should satisfy the wide range of organisations and individuals for whom it was written - industry, government, academia, management consultants, quality engineers, reference librarians and information brokers. In addition, for students in this field of study, it also merits attention. Coverage is definitely international ... categories omitted in other reviews of this timely subject, small presses and associations, receive special notice. To find the references to quality management in an individual field of endeavour could be very difficult without this book ... well compiled and would be an inordinately useful addition to many collections. I recommend it highly.' - Business Information Alert

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