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List of contents
Preface
Acknowledgments
PART I: FOUNDATIONS OF GROUP AND TEAM COMMUNICATION
CHAPTER ONE: Introducing Group and Team Principles and Practices
What Is Small Group Communication?
What is Team Communication?
Theory into Practice: How to Become a Competent Team Member
What Are the Advantages and Disadvantages of Working in Groups and Teams?
Communicating in Different Types of Groups
Communicating in Virtual Groups and Teams
How Can You Become a Competent Small Group Communicator?
The Nine Core Small Group Communication Competencies
Study Guide: Putting Group Principles into Practice
CHAPTER TWO: Small Group Communication Theory
The Nature of Theory and the Theory-Building Process
Theory: A Practical Approach to Group Communication
The Purpose of Communication in Small Groups: Making Sense
Theoretical Perspectives for the Study of Group and Team Communication
Describing Elements of Group and Team Communication
Study Guide: Putting Group Principles into Practice
CHAPTER THREE: Group Formation
Why Do People Join Groups?
Interpersonal Needs
Individual Goals
Group and Team Goals
Establishing Mutuality of Concern
Interpersonal Attraction
Group Attraction
Homogeneity and Diversity in Groups
Group Formation over Time
Socializing New Group Members
Study Guide: Putting Group Principles into Practice
PART II: MANAGING GROUP AND TEAM RELATIONSHIPS
CHAPTER FOUR: Preparing to Collaborate
Developing a Discussion Plan
Formulating Discussion Questions
Using Logic and Reasoning
Evaluating Evidence in Group Discussion
Using Critical-Analysis Skills: Avoiding Reasoning Fallacies
Study Guide: Putting Group Principles into Practice
CHAPTER FIVE: Relating to Others in Groups and Teams
Roles
Norms
Status
Power
Trust
The Development of Group Relationships over Time
Culture
Study Guide: Putting Group Principles into Practice
CHAPTER SIX: Improving Group Climate
Defensive and Supportive Climates
Interpersonal Confirmation and Disconfirmation
Group Cohesiveness
Communication Networks
Group Size
Group Climate and Productivity
Study Guide: Putting Group Principles into Practice
CHAPTER SEVEN: Enhancing Group and Team Communication Skills
Verbal Dynamics in the Small Group
Listening
The Importance of Nonverbal Communication in Groups
Applications of Nonverbal Communication Research to Groups and Teams
Functions of Nonverbal Cues in Groups and Teams
Interpreting Nonverbal Communication
Study Guide: Putting Group Principles into Practice
CHAPTER EIGHT: Managing Conflict
What Is Conflict?
Types of Conflict
Conflict and Diversity in Small Groups
Conflict-Management Styles
Collaborative Conflict Management: Principles and Skills
When People Are Not Cooperative: Dealing with Difficult Group Members
Groupthink: Conflict Avoidance
Consensus: Reaching Agreement through Communication
Study Guide: Putting Group Principles into Practice
PART III: MANAGING GROUP AND TEAM TASKS
CHAPTER NINE: Leadership
What Is Leadership?
Trait Perspective: Characteristics of Effective Leaders
Functional Perspective: Group Needs and Roles
Situational
Summary
Known for its wealth of practical, relevant, and up-to-date information, Communicating in Small Groups balances the principles of small group communication with real world applications. With an emphasis on real world examples, technology, and ethical collaboration, the 10th edition of Communicating in Small Groups: Principles and Practices helps students enhance their performance in groups and teams, while giving them insight in to why group and team members communicate as they do.
