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List of contents
Acknowledgmentsix
1. Getting Started:
Overview of the Project1
2. Building the Business Case:
Measuring the Impact on the Business 25
3. Evaluating Risk:
Understanding What Can Go Wrong39
4. Selecting a Strategy:
Setting the Direction77
5. Building an Interim Plan:
Don't Just Sit There, Do Something91
6. Writing the Plan:
Getting It Down on Paper109
7. Administrative Plan:
Orchestrating the Recovery123
8. Technical Recovery Plan:
Putting Humpty Dumpty Back Together Again143
9. Work Area Recovery Plan:
Getting the Office Up and Running159
10. Pandemic Plan:
The Wrath of Nature175
11. Crisis Management Plan:
Minimizing the Damage197
12. Emergency Operations Plan:
Taking Control of the Situation215
13. Testing Your Plans:
Test, Test, Test241
14. Certifications:
How Does Your Plan Measure Up?269
15. Policies and Procedures:
Get Everyone Moving in the Same Direction 287
16. Electrical Service:
Keeping the Juice Flowing305
17. Telecommunications and Networking:
Your Connection to the World323
18. Vital Records Recovery:
Covering Your Assets349
19. Information Security Response:
Always Vigilant375
20. Data:
Your Most Irreplaceable Asset399
21. Workstations:
The Weakest Link421
22. Customers:
Other People to Worry About435
23. Suppliers:
Collateral Damage443
24. Fire:
Burning Down the House 455
25. Human Resources:
Your Most Valuable Asset473
26. Health and Safety:
Keeping Everyone Healthy493
27. Terrorism:
The Wrath of Man509
Glossary521
Index527
About the Authors533
About the author
MICHAEL WALLACE is a senior consultant with Cardinal Solutions Group, an IT strategy, Agile coaching, and disaster recovery consultancy.LAWRENCE WEBBER is a Certified Project Manager, a Master Business Continuity Professional, and a senior IT project manager.
Summary
A quick survey of the headlines for any given day in the twenty-first century will highlight global market-affecting disasters such as superstorms, data breaches, pandemics, system failures, and strikes. You cannot predict them, nor can you prevent many of them. But you can prepare for them.With the detailed guidance found in the thoroughly updated The Disaster Recovery Handbook, your company’s survival and the speedy resumption of business is all but assured. Learn how to proactively:• Assess risk • Create and document recovery procedures• Assemble a disaster team• Test and debug thoroughly• Safeguard vital records• And more!With The Disaster Recovery Handbook by your side--including the third edition’s updates of emerging risks, developments in IT networking, and information security--you can learn how to avoid a great deal of potential trouble for your organization. And when the unavoidable, unpredictable disasters occur, you will know that you have planned for every contingency and have ensured that your company is responsible, ready, and resilient.
