Providing Reference Services - A Practical Guide for Librarians

Providing Reference Services: A Practical Guide for Librarians was written for the working librarian. Topics covered include:
Reference services
Reference resources and tutorials
Organizing and providing services
Staffing and performance management
Forming helpful partnerships
Future of reference

List of contents

Chapter 1. What Is Library Reference Service?
Chapter 2. Reference Collections Today
Chapter 3. Putting Reference Service into Practice
Chapter 4. Managing Staff for Reference Services
Chapter 5. Oversight and Administration of Reference Services
Chapter 6. Marketing and Collaboration for Reference Services
Chapter 7. The Future of Reference Services

About the author

John Gottfried is a faculty librarian and associate professor at Western Kentucky University. He is the Reference Services Coordinator and Business Librarian for WKU Libraries.

Katherine Pennavaria is a faculty librarian and professor at Western Kentucky University. She is the Coordinator of the Visual & Performing Arts Library (VPAL) for WKU Libraries.

Summary

Providing Reference Services: A Practical Guide for Librarians was written for the working librarian. Topics covered include:*Reference services*Reference resources and tutorials *Organizing and providing services *Staffing and performance management*Forming helpful partnerships*Future of reference

Product details

• Authors: John Gottfried, John Pennavaria Gottfried, John/ Pennavaria Gottfried, Katherine Pennavaria, Pennavaria Katherine
• Publisher: Rowman and Littlefield
• Languages: English
• Product format: Paperback / Softback
• Released: 30.06.2017
• EAN: 9781442279117
• ISBN: 978-1-4422-7911-7
• No. of pages: 168
• Series: Practical Guides for Librarians; Practical Guides for Librarian; Practical Guides for Librarians
• Subjects: Social sciences, law, business > Media, communication > Book trade, library system; Library and information services, Reference services