Change Catalyst - Secrets to Successful and Sustainable Business Change

Zusatztext "'The Change Catalyst' is essential reading for CEO's and leaders of change. A how-to guide for accomplishing one of the most critical assignments in business - the successful instigation of subtainable change. Campbell not only explains what we should be doing - but more importantly! why and how." (Martin Davis! CEO Kames Capital! March 2017)"It's a rare business book where you feel like the author is sitting with you having a conversation and guiding you. Campbell gives us the ability to identify the distractions that kill most change initiatives and bring to the surface those things that truly matter. He will restore your faith that positive and lasting change is possible." (Sean Russo! MD Noah's Rule; Ex Rothchilds Board Member & MD Rothschild Treasury! March 2017)"From the start to the end I was captivated by Campbell's easy-to-read! natural writing style. The book contains innumerable moments of insight and his nuggets of reality are spot on. He reminds us what we need to stay focussed on to really make change happen." (Carlos Sabugueiro! CEo Me & Africa! Copart; Ex CEO Zurich Hong Kong and Middle East! March 2017)"'The Change Catalyst' is the most accessible! entertaining and insightful book on the subject I have read in many a year. Campbell possesses the rare ability to simplify complex subjects! and with his own inimitable style and humour! he gives the reader confidence and insight they will need to achieve what most fail to deliver - successful and sustainable change." (David Pitman! Global Finance Partner! Boston Consulting Group! March 2017)"If you want your next change or strategy to be the 1 in 8 that succeeds; buy this book." (Alastair Conway! CEO James Hay Partnership! March 2017) Informationen zum Autor CAMPBELL MACPHERSON has been helping business leaders clarify their strategy and instigate sustainable change for more than 30 years throughout the UK, Europe, Australia, USA, Asia and the Middle East. He has a remarkable wealth of experience across a variety of industries and business disciplines. He has been a board member, Strategy Director, HR Director, Marketing Director, eBusiness Head and internal change leader. He is a strategic change adviser for many dozens of organisations via his consultancy Change & Strategy International Ltd (www.changeandstrategy.com). His work has included advising the Abu Dhabi Investment Authority, Zurich Global Life, IFDS/State Street, International Personal Finance, Friends Life, Aviva, GoCompare, iPipeline, James Hay, Cofunds, Sesame, Misys, Openwork, Centaur Media, BP, Capital Radio, BBC, Telewest, AMP, American Express, Lazard and Andersen Consulting. He also flew jets (poorly) in the RAAF. He has a Physics degree from Melbourne University. Campbell lives in Oxfordshire, UK and is married with two adult children. He divides his time between the UK, Australia and wherever his clients need him to be. www.thechangecatalyst.co.uk Klappentext CHANGE IS INEVITABLE. SUCCESSFUL CHANGE ISN'T. Brexit, President Trump, globalisation, AI, robotics, genetics...change has never been more prevalent. Yet 88% of change initiatives fail, and a similar proportion of strategies, mergers and acquisitions suffer the same fate. The Change Catalyst is an essential and comprehensive guide for accomplishing one of the most difficult and yet critical assignments in business; the successful instigation of sustainable change. It arms business leaders with the insight and tools they need to deliver effective and enduring change. Campbell Macpherson uses his decades of experience to: Explain why change fails Detail the essential ingredients for successful change Give practical solutions for culture change, strategy execution, overcoming complacency, creating extraordinary leadership teams ... and much more Zusammenfassung The essential companion for delivering successful and sustaina...

List of contents

Acknowledgments xi
 
About the Author xv
 
Introduction 1
 
PART ZERO: Change Is Inevitable 9
 
PART ONE: Why 88% of Change Initiatives Fail 29
 
1 People Don't Like Change 31
 
#1 reason why people resist change: fear of failure 35
 
#2 reason why people resist change: fear of the unknown 38
 
#3 reason why people resist change: fear of blame 40
 
#4 reason why people resist change: the comfort of victimhood 44
 
#5 reason why people resist change: the long-term gains don't seem to be worth the short-term pain 49
 
#6 reason why people resist change: we need help but it is nowhere to be found, so we give up at the fi rst hurdle 50
 
2 Lack of Clarity Regarding What We are Trying to Achieve and Why 55
 
3 The Implications are not Fully Understood 71
 
4 An Obsession with Process over Outcomes 75
 
5 Inertia 81
 
6 The Project is Set Up to Fail 85
 
7 Poor Communications and Disingenuous Stakeholder Engagement 89
 
8 We Forget that Emotions Trump Logic Every Time 93
 
9 A Change-averse Culture 103
 
10 The Leadership Doesn't Stay the Course 107
 
PART TWO: The Necessary Ingredients for Successful Change 113
 
11 A Change Catalyst to Drive Delivery 115
 
12 Clarity About What we are Trying to Achieve and Why 131
 
13 Detailed Understanding of the Implications of the Change 133
 
14 A Laser-like Focus on the Outcomes 139
 
15 A Change Process that Includes a 'Pause for Reflection' 143
 
16 Clear Governance and Thorough Planning 147
 
17 Genuine Engagement with People at all Levels of the Organisation 153
 
18 Identification of the Emotional Triggers 163
 
19 A Strong, Committed, Aligned and Unwavering Leadership Team 167
 
20 A Change-ready Culture 171
 
PART THREE: Culture Change 177
 
21 Cultural Intelligence 179
 
22 Instigating Change in a Foreign Culture 193
 
23 Understanding Your Organisation's Culture 207
 
24 Teaching People to Walk in the Rain 211
 
PART FOUR: Getting Down to Business 225
 
25 Vision, Mission and Other Buzzwords 227
 
26 Values Schmalues 243
 
27 What Does a Good Strategy Look Like? 251
 
28 It's the Delivery, Stupid! (Execution is Everything) 263
 
29 Where Are Your Walls? (Organisation Design) 271
 
30 Overcoming Complacency (The Innovator's Dilemma) 279
 
31 What Does a Good Leader Look Like? 287
 
32 Building Extraordinary Leadership Teams 293
 
33 Your People 299
 
34 Case Studies 313
 
Tim Wallace and the iPipeline team: Transforming insurance 314
 
Michael Sheargold: Real estate Change Catalyst 321
 
Michael Gould and Anaplan: The UK's newest unicorn 327
 
Unlocking the value of HR 335
 
Globalisation 345
 
35 The Change Toolbox 359
 
PART FIVE: And Finally, Tell 'em What You Told 'em 377
 
Index 385

About the author

CAMPBELL MACPHERSON has been helping business leaders clarify their strategy and instigate sustainable change for more than 30 years throughout the UK, Europe, Australia, USA, Asia and the Middle East. He has a remarkable wealth of experience across a variety of industries and business disciplines. He has been a board member, Strategy Director, HR Director, Marketing Director, eBusiness Head and internal change leader. He is a strategic change adviser for many dozens of organisations via his consultancy Change & Strategy International Ltd (www.changeandstrategy.com). His work has included advising the Abu Dhabi Investment Authority, Zurich Global Life, IFDS/State Street, International Personal Finance, Friends Life, Aviva, GoCompare, iPipeline, James Hay, Cofunds, Sesame, Misys, Openwork, Centaur Media, BP, Capital Radio, BBC, Telewest, AMP, American Express, Lazard and Andersen Consulting. He also flew jets (poorly) in the RAAF. He has a Physics degree from Melbourne University. Campbell lives in Oxfordshire, UK and is married with two adult children. He divides his time between the UK, Australia and wherever his clients need him to be. www.thechangecatalyst.co.uk

Report

"A good book, well researched with a clear instruction to use it as a guide and a resource to assess what is the right option for your own organisation." (Irish Tech News, July 2017)
 
"The Change Catalyst is well-written and a pleasure to read. It is full of insight and anecdotes to help organisation transform for the better." (The Association of MBA's, June 2017)
 
"This is no ordinary business book. Easy to read and conversational, it leads an entertaining exploration of the subject of change." (thebiponline, May 2017)

Product details

• Authors: C MacPherson, C. MacPherson, Campbell Macpherson
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Hardback
• Released: 26.04.2017
• EAN: 9781119386261
• ISBN: 978-1-119-38626-1
• No. of pages: 432
• Subjects: Natural sciences, medicine, IT, technology > Mathematics; Social sciences, law, business > Business > Economics; Management, Führung, Mathematik, Organisationsentwicklung, Change Management, Changemanagement, Mathematics, Business & management, Organizational Development, Wirtschaft u. Management, Management f. Führungskräfte, Management / Leadership, Mathematik in Wirtschaft u. Finanzwesen, Business & Finance