Description
Product details
| Authors | Frank Liebermann |
| Publisher | Compendio Bildungsmedien |
| Languages | German |
| Product format | Paperback / Softback |
| Released | 01.11.2016 |
| EAN | 9783715570976 |
| ISBN | 978-3-7155-7097-6 |
| No. of pages | 204 |
| Dimensions | 210 mm x 300 mm x 14 mm |
| Weight | 603 g |
| Series |
Informatik Informatik |
| Subjects |
Natural sciences, medicine, IT, technology
> IT, data processing
> IT
Management, Informatik, für die Berufsbildung / Berufsausbildung, Service, ISO, Service Design, problem management, SLA, Servicekatalog, ITIL, Incident Management, Service Operation, QoS, Serice Requirements, Service Levels, ICE 20000, Service Requests, Capacity Management, Service Organisation, Quality of Service, Availability Management |
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