On the Nature of Effective CIO/CEO Communication - Evidence from an Interview Study

This book examines the effectiveness of communication between chief information officer (CIO) and chief executive officer (CEO) and its impact on the role of information technology (IT) in an organization. The book is empirically based on interviews with CIO/CEO pairs from twelve organizations in the manufacturing and retail industries. It examines how CIOs and CEOs can achieve effectiveness in their communication, including insights into antecedents and consequences of communication effectiveness. Based on the interview data the authors develop a CIO/CEO communication model with which CIOs and CEOs can gain new insights into the efficiency of their interactions, likely resulting in higher levels of shared understanding regarding the role of IT in their organization.

List of contents

Introduction.- Theoretical Background.- Research Methodology.- Results.- Discussion.- Implications.- Limitations and Future Research.

Product details

• Authors: Thoma Arnitz, Thomas Arnitz, Alexande Hütter, Alexander Hütter, René Riedl
• Publisher: Springer, Berlin
• Languages: English
• Product format: Paperback / Softback
• Released: 28.02.2017
• EAN: 9783319505343
• ISBN: 978-3-31-950534-3
• No. of pages: 51
• Dimensions: 184 mm x 243 mm x 4 mm
• Illustrations: V, 51 p. 3 illus.
• Series: SpringerBriefs in Information Systems; Springer; SpringerBriefs in Information Systems
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing > Application software; Social sciences, law, business > Business > Management; Management, C, Leadership, Business and Management, Business Strategy/Leadership, Information Retrieval, IT in Business, business strategy, Information Systems Applications (incl. Internet), Information Systems Applications (incl.Internet), Application software, Management science, Management information systems, Internet searching, Business Information Systems