Strategy Maps

Informationen zum Autor Robert S. Kaplan is the Marvin Bower Professor of Leadership Development at Harvard Business School. David P. Norton serves as a Director with the Balanced Scorecard Collaborative. Klappentext The authors of "The Balanced Scorecard" and "The Strategy-Focused Organization" present a blueprint any organization can follow to align processes, people, and information technology for superior performance. Zusammenfassung Takes readers to the next level of precision in strategy implementation. This title offers a visual cause-and-effect explanation of what's working and what doesn't in a way that everyone in the company can understand. It helps get the organization involved in strategy. Inhaltsverzeichnis 1 Introduction; 2 Strategy Maps; 3 Operations Management Processes; 4 Customer Management; 5 Innovation Processes; 6 Managing Regulatory and Societal Processes; 7 Aligning Intangible Assets to Enterprise Strategy; 8 Human Capital Readiness; 9 Information Capital Readiness; 10 Organization Capital; 11 Customizing Your Strategy Map to Your Strategy; 12 Planning the Campaign

Product details

• Authors: Kaplan, Robert S. Kaplan, Robert Steven Kaplan, David P. Norton, Norton David P.
• Publisher: Harvard Business Review Press
• Languages: English
• Product format: Hardback
• Released: 11.02.2004
• EAN: 9781591391340
• ISBN: 978-1-59139-134-0
• No. of pages: 324
• Dimensions: 162 mm x 242 mm x 40 mm
• Series: Harvard Business School Press; Harvard Business Publishing; Harvard Business School Press
• Subjects: Social sciences, law, business > Business > Management; Management, Unternehmensstrategie