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From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager's existence. So what do most do? Ignore them!
And that's a recipe for more problems. Written by a seasoned HR expert and employment attorney, Hard-Won Wisdom takes you inside the messy reality of situations gone wrong, including:
. A joking comment taken as a command
These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble.
And each story suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action-and handle every tricky-people issue they simply can't avoid.
About the author
JATHAN JANOVE, J.D. is principal of Janove Organization Solutions. A contributor to
HR Magazine and a popular management blogger, he has 25 years' experience litigating workplace relationships and is author of
Managing to Stay Out of Court.
Summary
This book will help you become proactive in learning how to avoid the disastrous scenarios befalling companies every day.
For managers, even simple requests or basic expectations can quickly spiral out of control.
Seasoned HR expert and employment attorney Jathan Janove helps you anticipate and head off trouble so you don’t get blindsided by people problems.
Drawing on years spent untangling tricky situations and fixing mishaps, Hard-Won Wisdom chronicles 46 eye-opening, jaw-dropping stories that show you how to:
- Defuse angry employees
- Discipline without inviting legal action
- Hire the best person for the job
- Manage high-maintenance people
- Make airtight promotion decisions
- Give timely feedback
- Avoid the penalties of lost trust
- Protect against harassment and discrimination suits
Janove’s long experience in employment law, executive coaching, and management make for some compelling stories. The specific, actionable advice in
Hard-Won Wisdom provides is sure to help anyone who wants to avoid career-derailing conflict.
