Read more
Informationen zum Autor Dr. Keith Blacker is an expert in risk management with nearly thirty years' experience having published many articles in academic and practitioner journals. A former lecturer at Henley Management College he has also consulted to a range of major banking and insurance companies in the UK, Europe and Africa including Lloyds TSB, Bank of Scotland and Santander. He was previously the CFO of a $500m turnover health insurance business and currently serves as non-executive director to a number of organisations. Dr. Patrick McConnell is currently a Visiting Fellow at Macquarie University Applied Finance Centre (MAFC) in Sydney where he delivers Masters level risk management courses. With over thirty years' experience in IT and risk management, he has consulted to a number of major banks and corporations including Barclays, JP Morgan, Lehman among others and has consulted to the Australian government as Risk Management Subject Matter Expert. He has published many articles on risk and IT in academic and practitioner journals and in 2010, he developed and delivered an ISO 31000 course for a leading standards body. Klappentext People Risk Management provides unique depth to a topic that has garnered intense interest in recent years. Based on the latest thinking in corporate governance! behavioural economics! human resources and operational risk! people risk can be defined as the risk that people do not follow the organization's procedures! practices and/or rules! thus deviating from expected behaviour in a way that could damage the business's performance and reputation. From fraud to bad business decisions! illegal activity to lax corporate governance! people risk - often called conduct risk - presents a growing challenge in today's complex! dispersed business organizations. Framed by corporate events and challenges and including case studies from the LIBOR rate scandal! the BP oil spill! Lehman Brothers! Royal Bank of Scotland and Enron! People Risk Management provides best-practice guidance to managing risks associated with the behaviour of both employees and those outside a company. It offers practical tools! real-world examples! solutions and insights into how to implement an effective people risk management framework within an organization. Demonstrates how better people risk management can add measurable value to a business Zusammenfassung Add measurable value to your business with a more focused approach to people management and an understanding of people risk. Inhaltsverzeichnis Figures and tables list 01 People Risk in context 1.1 A quiet revolution in decision-making1.2 The Global Financial Crisis1.3 Failure to challenge1.4 What is People Risk?1.5 Structure of the book1.6 AudienceNotes 02 Definition and models of People Risk2.1 Introduction - what is People Risk?2.2 An example of People Risk Management2.3 Definition of People Risk2.4 Models of People Risk2.5 The People Risk TriangleNotes 03 The human dimension of People Risk3.1 Decision-making3.2 Cognitive biases3.3 Heuristics3.4 Conflicts of interest3.5 Systems of human decision-making3.6 A hypothetical exampleNotes 04 Case studies in People Risk4.1 Summary of cases4.2 The 4Is Model4.3 Incidents4.4 Individuals4.5 Institutions4.6 Industry4.7 Lessons to be learned from the cases studiedNotes 05 People Risk Management Framework5.1 Risk Management5.2 People and other Risks5.3 People Risks in the Risk Management Framework5.4 Internal and External People Risks5.5 People Risk and Conduct Risk5.6 People Mapping5.7 Identifying and assessing People Risks5.8 Escalation of People Risks5.9 Appetite for People RiskNotes 06 People Risk in the boardroom6.1 Board governance and maturity6.2 Boardroom dynamics6.3 The role of the Chairperson6.4 The role of the CEO6.5 The warning signs6.6 Monitoring board behaviour6.7 What are the main People Risks in the boardroom?6.8 Managing People Risk i...
