Miscommunication

This extensive study explores the impact of factors that enable or disable communication between people. Miscommunication reveals that successful communication is a collective and collaborative achievement of the highest order.

C David Mortensen presents a theoretical examination of the complex conditions that cause miscommunication, highlighting specific categories of implication, distortion, disruption and confusion. He then offers more refined definitions and practical applications of this theory. The text includes succinct and engaging case studies that enhance and fortify Mortensen's highly original contribution to the field of interpersonal communication.

List of contents

Implication
Distortion
Disruption
Confusion
Agreement/Disagreement
Understanding/Misunderstanding
Personal Transformation

Summary

In this extensive study, C D Mortenson presents a theoretical examination of the complex conditions that cause miscommunication, highlighting specific categories of implication, distortion, disruption and confusion.

Product details

• Authors: Carter M. Ayres, C . David Mortensen, C. David Mortensen
• Publisher: Sage Publications
• Languages: English
• Product format: Paperback / Softback
• Released: 08.04.1997
• EAN: 9780803973763
• ISBN: 978-0-8039-7376-3
• No. of pages: 280
• Weight: 480 g
• Subjects: Social sciences, law, business > Media, communication > General, dictionaries; COMPUTERS / Information Theory, LANGUAGE ARTS & DISCIPLINES / Communication Studies, Information theory, Interpersonal Communication