Quality Improvement Projects in Health Care - Problem Solving in the Workplace

This book provides a review of basic terminology and offers guidelines to the untrained researcher for carrying out `nuts-and-bolts' quality improvement research. Fourteen case studies involving actual health care situations help to demonstrate how such a research project can be implemented.

List of contents

PART ONE: BASIC CONCEPTS AND MANUAL
Basic Concepts
Does the Problem Really Exist?
Finding and Verifying Causes
Finding Solutions
Implementing Solutions and Making Them Operational
PART TWO: CASES
Getting Nursing Home Residents into Physical Therapy in a Timely Fashion
Patients Waiting for Radiation during Scheduled Visits
Late Notification of Critical Values by a Hospital Laboratory
Time Spent in Rehabilitation by Amputation Patients in a Municipal Hospital
Incomplete Laboratory Referrals in an HMO Center
HMO Patients¿ Problems with Crutches and Canes
Dealing with Hemolyzed Blood Samples in a Hospital Laboratory
Errors in Filling Prescriptions in a Hospital Pharmacy
A Labor-Management Health and Safety Committee
Nurse Attendance at Mandated Classes in an Outpatient Department
Compliance with Discussions and Documentation of Advance Directives in a Home Care Agency
Use of a Reminder Letter To Encourage Follow-Up Visits
Use of an Internal Audit in an Intermediate Care Facility
Use of Data on Unusual Occurrences in an Emergency Medical Service

Summary

This book provides a review of basic terminology and offers guidelines to the untrained researcher for carrying out `nuts-and-bolts' quality improvement research. Fourteen case studies involving actual health care situations help to demonstrate how such a research project can be implemented.

Product details

• Authors: Eleanor Gilpatrick, Eleanor G. Gilpatrick
• Publisher: O'Reilly
• Languages: English
• Product format: Hardback
• Released: 09.03.1999
• EAN: 9780761911661
• ISBN: 978-0-7619-1166-1
• No. of pages: 408
• Weight: 650 g
• Subjects: Natural sciences, medicine, IT, technology > Medicine > General; Social sciences, law, business > Political science > Political system; Medizinstudium: Lehrbücher, Skripten, Prüfungsbücher, Nachschlagewerke, MEDICAL / Health Care Delivery, MEDICAL / Administration, Medical / Nursing, MEDICAL / Dictionaries & Terminology, SOCIAL SCIENCE / Human Services, MEDICAL / Nursing / Home & Community Care, TECHNOLOGY & ENGINEERING / Emergency Management, Medical administration & management, Emergency Services, Community nursing, Medical administration and management, MEDICAL / Nursing / Care Plans, Health Services/Administration