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Intercultural and cross-cultural mediation in the Western world has emerged as an object of research that has attracted a growing attention over the past thirty years. Meanwhile, static and essentialist notions of culture in communication have been challenged by dynamic and constructivist approaches taking culture as a flux that is changing permanently. The contributions in this book adopt these tendencies to cross-cultural mediation research: They center around the question if and in what ways people from different cultural groups have constructed their own notions of how conflict mediation in cross-cultural settings should be dealt with in particular. In other words: Are there different ways of handling cross-cultural conflict that may be termed as culture-specific? The contributions in this volume reveal some insights to the high complexity of this question.
List of contents
Contents: Dominic Busch: Preface - Dominic Busch/Claude-Hélène Mayer/Christian Martin Boness: Introduction: International and Regional Perspectives on Cross-Cultural Mediation - Dominic Busch: How Does Culture Affect Conflict Mediation? Disentangling Concepts from Theory and Practice - Claude-Hélène Mayer/Christian Martin Boness/Samuel Togolai Kussaga: Usuluhishi. Terms and Concepts of Intercultural Mediation and Conflict Management from Tanzanian Perspectives - Stella Ting-Toomey: Intercultural Mediation: Asian and Western Conflict Lens - Claudio Baraldi: Is Cross-Cultural Mediation a Technique? Theoretical/Methodological Frameworks and Empirical Evidence from Interaction - Mark Davidheiser: Human Social Behavior, Cultural Perspectives, and Conflict Mediation: A Multi-Variate Analysis of Gambian Dispute Processing - Michelle LeBaron/Nadja Alexander: Exporting Mediation Through Role Plays: Intercultural Considerations in Knowledge Transfer - Claude-Hélène Mayer: Cross-Cultural Business Mediation. The Model of Identity-based Managerial Mediation in International Management - Federico Farini/Viola Barbieri: Mediated Doctor-Patient Interaction. An Italian Case Study - Angela Mickley: National Unity and Cultural Diversity in Conflict Resolution: Capacity Building for Sustainable Peace and Reconciliation in Namibia.
About the author
The Editors: Dominic Busch is Junior Professor in Intercultural Communication at the European University Viadrina in Frankfurt (Oder), Germany.
Claude-Hélène Mayer is Professor of Intercultural Business Communication at the University of Applied Studies in Hamburg, Germany.
Christian Martin Boness is Teacher and Senior Lecturer at the Department of Education at the University of Göttingen, Germany.
