Knowledge Manager''s Handbook - A Step By Step Guide to Embedding Effective Knowledge Management in

Informationen zum Autor Dr Nick Milton is a director and co-founder of Knoco Ltd! an international Knowledge Management consultancy. He was at the centre of the team that made BP the leading Knowledge Management company in the world! developing and implementing BP's knowledge of how to manage knowledge! and coordinating the BP Knowledge Management Community of Practice. Patrick Lambe is a world-renowned knowledge management expert! and a founding partner of Straits Knowledge! a global consulting and research firm specializing in knowledge! learning and innovation. He is an Adjunct Professor in Knowledge Management at the Hong Kong Polytechnic University! and Visiting Professor in the Knowledge and Innovation Management PhD programme at Bangkok University. Klappentext The way an organization manages and disseminates its knowledge is key to informed decision making! effectiveness! and maintaining a competitive edge. Companies need a knowledge management framework that is customized to their particular needs and priorities.Nick Milton and Patrick Lambe draw on their experience as consultants and project leaders to act as guides through each stage of creating and defining an effective knowledge management framework. Taking into account people! processes! technologies! and governance! they show how each of these components can be optimized to unlock knowledge from the company and make a sustainable change in the organization's knowledge management culture. Includes international case studies of knowledge management applied in different sectors, from Mars, Oilco, Huawei, the Singapore Youth Olympics, Tearfund, Toyota, NASA, Fluor and BP, amongst others Zusammenfassung Design and implement a framework for effective knowledge management with this comprehensive how-to guide. Inhaltsverzeichnis Chapter - 21: Building the KM champion network; Chapter - 22: Trials and pilots; Chapter - 23: Roll-out! embedding and governance; Chapter - 24: Setting up the KM metrics and reporting system; Chapter - 25: Dealing with bumps in the road; Chapter - 26: When implementation is over; Section - 05: Case histories; Chapter - 27: Implementing KM at Mars ; Chapter - 28: KM implementation in a global oil and gas company ; Chapter - 29: KM implementation at Huawei; Chapter - 30: KM implementation at the Singapore Youth Olympics; Chapter - 31: Accelerated learning in a law firm Section - 04: The implementation activity; Chapter - 20: Preparing the KM implementation plan; Chapter - 19: Culture! communications and change; Chapter - 18: Influencing the stakeholders; Chapter - 17: Knowledge organization; Chapter - 16: The knowledge finding and re-use elements of the KM framework; Chapter - 15: The knowledge synthesis elements of the KM framework; Chapter - 14: The knowledge capture and documentation elements of the KM framework; Chapter - 13: The knowledge discussion elements of the KM framework; Chapter - 12: The knowledge management framework; Chapter - 11: Conducting the knowledge assets audit; Section - 03: Assessment and planning; Chapter - 10: Finding partners to help you; Chapter - 09: Aims and objectives for the KM implementation programme; Chapter - 08: Budget and timescale; Chapter - 07: The role of senior management; Chapter - 06: The KM team members; Chapter - 05: The role! skills and characteristics of the knowledge management leader; Chapter - 04: Knowledge management strategy; Section - 02: Preparation and resources; Chapter - 03: Barriers and pitfalls; Chapter - 02: The stages of KM implementation; Chapter - 01: What is knowledge management?; Section - 01: Orientation to knowledge management implementation; ...

Product details

• Authors: Patrick Lambe, Nick Milton, Nick Lambe Milton, Nick/ Lambe Milton
• Publisher: Kogan Page
• Languages: English
• Product format: Paperback / Softback
• Released: 30.04.2016
• EAN: 9780749475536
• ISBN: 978-0-7494-7553-6
• No. of pages: 320
• Subject: Social sciences, law, business > Business > Management