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This book directly addresses the issues and problems that leaders face in today's business environment-and provides tangible and usable techniques to overcome these challenges.
Millennial-generation managers and employees-those ages 18-35-have transformed business in America. More than any previous generation, they don't conform to the traditional ways of doing things. Rather than passively taking orders, Millennials thirst for engagement, expect to be part of a team, and need to be engaged in meaningful tasks. And they aren't as devoted to the corporation as much as they are to the product or service that's provided. This book guides readers-people in management positions or in any corporate setting-in embracing these key differences and nurturing their abilities to listen and empathize with coworkers, supervisors, and employees. Readers will also learn the best ways to encourage and motivate this unique generation in a way that is familiar to them and still serves to push them to work hard, improve, and grow.
The book demonstrates how to lead and manage Millennials, explains how to motivate them, and describes how to help them develop professionally. It gives managers the tools and techniques to satisfy Millennials' need to advance rapidly in their careers-and explains how to become a supporter of this desire instead of appearing to stand in their way. Turning the traditional notion of business management on its head, it shows that taking a caring and humanistic approach to employees, coworkers, and colleagues leads to increased productivity, efficiency, and profitability. These same techniques that foster open communication and trust will help companies to create office cultures that encourage people to be self-motivated and minimize worker turnover.
List of contents
Foreword by
Adam LichtlAcknowledgments
Introduction
Chapter 1. You Don't Have to Be an Expert
Increase Productivity by Increasing EQChapter 2. The Privilege of Leadership
The Simultaneity of Cause and EffectChapter 3. Getting Out of Your Own Way
Emotional Triggers and Building a Solid SelfChapter 4. People Are Your Resources
Focus on Others to Get What You WantChapter 5. The Notion of Strategic Compassion
Building Trust and Creating Value through an Enlightened LeadershipChapter 6. There's No Such Thing as a Safe Place
The Difference between Leading and ManagingChapter 7. Getting Gold Out of Them
They Will Kill for You if You Demonstrate Real ConcernChapter 8. Dealing with Pushback
The Art of War in Contemporary BusinessChapter 9. How to Lead Meetings
Never Engage without a PlanChapter 10. Creating the Culture You Want
And Breaking Down the One You Don't WantChapter 11. Becoming the Complete Leader
The Art of CommunicationChapter 12. Why Compassionate Leadership Is in Your Self-Interest
Appendix: Millennial Generation Facts and Figures
Index
About the author
Marc Robertson
