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Software-as-a-Service has gained momentum as a software delivery and pricing model within the software industry. Existing practices of software vendors are challenged by a potential paradigm shift. This book analyzes the implications of Software-as-a-Service on software vendors using a business model and value chain perspective. The analysis of qualitative data from software vendors highlights the role of organizational integration within software vendors. By providing insights regarding the impact of Software-as-a-Service on organizational structures and processes of software vendors, this study advances the understanding of Software-as-a-Service which is also highly relevant for practitioners who are involved in the development and operation of enterprise software solutions.
List of contents
Contents: Software-as-a-Service - Cloud Computing - Business model - Coordination between development and operation - Software development - Software operation - Service mindset - technical harmonization - Empirical research - Qualitative Case Study - Impact of Organizational Integration.
About the author
Sebastian Stuckenberg completed his studies of Information Systems at the University of Mannheim (Germany). He conducted his research at the Chair of General Management and Information Systems of Prof. Dr. Armin Heinzl and the Research Institute for Software and Service Ecosystems and was a Visiting Researcher at the City University of Hong Kong.
