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Informationen zum Autor John W. Jacobsen, president of White Oak Associates, Inc. and CEO of the White Oak Institute, was associate director of the Museum of Science in Boston. During that time, the Museum served 2.2 million visitors during a twelve-month period, an unsurpassed record. Klappentext Based on extensive research and decades of experience, museum analyst and planner John W. Jacobsen provides both the theoretical underpinnings and the operational pragmatics of measuring any museum's intentional impact and performance by using 1,025 indicators drawn from 51 expert sources. Measuring Museum Impact and Performance: Theory and Practice provides museum professionals internationally with a clear, very open process that will improve their museum's value and performance by selecting indicators that monitor whether they are realizing their desired public, private, personal and institutional values. The book is not prescriptive, but liberating, as the framework recognizes that each museum needs to decide on its own purposes and priorities. Inhaltsverzeichnis Foreword by Ford W. Bell, DVM, President & CEO (retired) American Alliance of MuseumsAcknowledgementsIntroductionPart 1: Theory: How and why do museums do what they do?Chapter 1: Finding the Museum Theory of Action Chapter 2: Identifying Potential Museum Impacts Chapter 3: Measuring ImpactPart 2: Practice: How do you measure your museum's impact and performance?Chapter 4: Shift from Theory to PracticeChapter 5: Prioritize your Museum's Purposes and ImpactsChapter 6: Determine your Museum's Performance MetricsChapter 7: Compare your Museum to your PeersSummaryChapter 8: Report Changes in Your Impact and PerformanceChapter 9: Summary and Future PotentialsAppendixesAppendix A: Definitions and AssumptionsAppendix B: Source Documents for MIIP 1.0Appendix C: Potential Museum Impacts: Selected ExamplesAppendix D: Measurement Formulas and Worksheet TemplatesAppendix E: Worksheets: Blanks and Versions by the Sample MuseumIndexAbout the Author...
