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Informationen zum Autor JAMES A. RUNDE became America's longest-serving investment banker at a single institution in May 2014 by celebrating forty years at Morgan Stanley. He is corporate director specializing in strategic and financial advice, best known for his role in advising the United Parcel Service on its IPO in 1999. Klappentext The real secret to career success and what it takes to get ahead is EQUNEQUALED is the client service professional's guide to getting ahead and achieving professional goals. You're smart and hard working, but guess what--so is everyone else. So how do you stand out? You need to distinguish yourself in order to get ahead, but simply being good at your job is not enough. Moving up is about soft skills, networking, client connections, emotional intelligence, and your personal reputation. This book is a frank and candid guide to what it really takes to succeed in the field, packed with insights, stories, and actionable tips based on the author's 40 years at Morgan Stanley. You'll learn how to lead, when to follow, and how to build the reputation you need to get ahead in a competitive field.This book shows you how to step up your relationships, strengthen your soft skills, and build your brand for success.* Differentiate yourself and expand your career* Build relationships through planning and preparation and deliver commercial results* Lead effectively, increase productivity, and build a better work environment* Build, enhance, and leverage your personal brand to support your own success* Network effectively to find mentors and sponsorsRealizing your career goals means being visible, having influence, and crafting a reputation as a valuable contributor while delivering outstanding results. UNEQUALED shows you how to adapt yourself, collaborate with colleagues, influence clients, and become an excellent boss. Zusammenfassung The real secret to career success and what it takes to get ahead is EQ UNEQUALED is the client service professional's guide to getting ahead and achieving professional goals. You're smart and hard working, but guess what so is everyone else. Inhaltsverzeichnis Preface xi Acknowledgments xv 1. Navigating Your Career (How to Manage Yourself ) 1 I. What Is There Other Than Brains and Hard Work? 3 II. Emotional Quotient (EQ) 5 Adaptability 6 Adapting to Adversity 7 Collaboration 8 Empathy 9 III. The Three Ds: Details, Deadlines, and Data 13 Details Always Matter 15 Know Your Deadlines 17 Get the Data Right! 19 IV. Expectations and Evaluations 23 Promotion Committee 24 Grab That Cup of Coffee with the Boss 26 V. Networking: Risks, Benefits, and Tips 29 Benefits of Networking 31 Be Systematic 31 Icebreakers 32 Currency 33 VI. Where Are You? 35 How to Be Happier 37 Create a Roadmap to Your Dream Job 38 Navigating the Headwinds and Tailwinds of Your Career 39 VII. Selling Yourself 41 Speak Up 42 VIII. The Path to Sponsorship 45 Role Models 45 Mentors 46 Sponsors 48 IX. Magic Formula 51 Ability 51 Opportunity 52 Courage 52 2. Becoming More Commercial (How to Work with Your Clients) 55 X. Why Is Being Commercial Relevant to You? 57 Turn Client Relationships into Revenue 58 How to Be More Commercial 59 XI. How toWin Business 63 The Art of Building Client Relationships 67 How to Monetize Client Relationships 69 How to Better Persuade Others 72 XII. How to Prepare for the Client Meeting 75 The Four Rs 75 Change of Mindset 78 Have a Strong Opening and Strong Close 79 How to Ask for the Order 81 Dealing with Rejection 82 XIII. Differentiating Yourself with Clients 85 <...
