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The Complete Business Process Handbook: Leading Practices of the Outperformers, Volume 3, is the first of its kind to unveil how those who are ready can re-use and replicate award winning real-life examples from many of the Fortune 500 and public sector organizations that apply BPM to stand out. Learn how the leaders outthink, outcompete, and outperform the market.
Volume 3 is a practical guide for executives, practitioners, and students alike, with plenty of hands-on descriptions. This book offers pragmatic instructions and a structured approach to using repeatable sequences of best practices required to achieve the best results.
Written by authorities and industry leaders that shape the way we think and work with business processes today. Discover well-defined patterns of success and how to innovate, improve competitive advantage, drive digital transformation, and rethink your processes. Contains real-life examples and award winning cases from innovators, pioneers, and industry outperformers who show how early adopters of BPM practices improved their business.
Shows how leaders apply BPM to deliver sustainable growth and digital transformation, adapt Industry 4.0, and meet customer demands
Explores patterns of successful BPM implementations that deliver a profound impact
Features well-defined BPM practices that take advantage of disruptive forces to outthink, outcompete, and outperform
Offers a structured way to thinking and modeling, as well as implementing BPM to improve competitive advantage
Demonstrates how to achieve real outcomes with an aligned and integrated operating model, and how to beat the odds and lead a successful transformation
Teaches how to build a successful change platform and how to get strategy execution right: from business model to process management.
Discusses how to apply risk oriented process modeling
List of contents
Chapter 1: FOREWORD - Learning from the leaders
Chapter 2: BPM cases
Carlsberg (LEADing BPM Practice Award Winner 2013 on most Effective Use of BPM Technology)
LEGO Systems A/S (2013 Gartner BPM Excellence Award Winner)
Saxo Bank (LEADing BPM Practice Award Winner 2013 on Way of THINKING and WORKING)
FLSmidth (LEADing BPM Practice Award Winner 2013 on Business Process Innovation)
Novozymes (LEADing BPM Practices Award Winner 2013 on Best Business Outcome Driven by BPM)
Mærsk (LEADing BPM Practice award winner)
German Federal Employment Agency (LEADing BPM Practice Award Winner 2013 on Process Excellence Achievement)
Application consolidation - example SAP
Advanced Automation, example on Procure to Pay flow, Canada Health Service
AT&T
Procter & Gamble
Coca-Cola
Wal-Mart
Chapter 3: Lessons Learned
Academic: EPILOGUE
